Shipping and Returns

Shipping

All AmazonWireless orders ship with free two-day shipping (after credit approval). You can track your order within the View Orders section of Your Account.

Returns

If your new phones or plan do not meet your needs, we will gladly accept your return for a full refund within 30 days of shipping the phones to you. Please contact our customer service team at 877-429-8502 to obtain return mailing instructions. After we receive your return, we will credit your account for the cost of return shipping.

Please note that after you return your phones to AmazonWireless, you will need to contact the carriers independently to cancel your cell phone service (we aren't able to cancel service on your behalf). Please read the terms and conditions of the carrier contract carefully to ensure you cancel your service before incurring any sort of early termination fee (each carrier provides a short grace period within which there is no fee).