Shipping and Delivery Information

You can view your order history and track the status of your order in Your Account at AmazonWireless.

• FREE Two-Day Shipping
• Shipping Locations and Restrictions
• Alaska and Hawaii
• APO, FPO, DPO, and P.O. Box Addresses
• International Shipping Addresses
• USPS Validation

FREE Two-Day Shipping

AmazonWireless orders ship with FREE Two-Day Shipping. These options do not correspond directly to any carrier-branded one- or two-day shipping services.

The wireless service provider you selected must approve your service application before we can ship your phone. This process may take more than 24 hours and can delay the shipment of your order. Our estimated delivery date accounts for your product's inventory status and the time required to package and ship your order. Keep in mind that items ordered on a Friday, Saturday, or Sunday may not ship out until the following Monday. Please review your order confirmation e-mail, which will let you know if you're in an area which requires additional transit time.

For new lines of service, the physical address you provide for your credit check request must match the order shipping address. Upgrade and replacement phone orders may be shipped to P.O. boxes, but new individual and new family orders may not. Shipments to P.O. boxes will be sent via Standard Shipping and will arrive 3-5 business days from the ship date.

Shipping Locations and Restrictions

Alaska and Hawaii

Alaska and Hawaii also qualify for FREE Two-Day Shipping though in some cases orders may take an additional 1-3 days for arrival. Please review your order confirmation e-mail which will let you know if you're in an area which requires additional transit time.

APO, FPO, DPO, and P.O. Box Addresses

Orders shipped to APO, FPO, DPO and P.O. boxes can only be sent via Standard Shipping and will arrive 3 to 5 business days from the ship date. New individual and new family orders cannot be shipped to P.O. Boxes or APO, FPO, and DPO addresses.

International Shipping Addresses

Due to manufacturer and carrier restrictions, we're unable to offer cell phones, with or without service plans to customers outside the United States. Devices listed on our website are intended for use in the United States. The phones are programmed at the time of order and are only compatible with U.S. communications systems.

USPS Validation

The address entered to process your credit check must be an address approved by the United States Postal Service. To check your address click here.