Paying by Credit Card and Debit Card
Cards Accepted as Payment on AmazonWireless
We accept the following cards as payment for your orders:
- Discover Network
- American Express
If you're paying with a EuroCard or MasterMoney Card, select
MasterCard. For credit cards denominated in a supported currency
other than U.S. dollars (USD), your bank or credit card company
may charge foreign conversion fees.
We aren't able to accept multiple payment methods for a single
order. You can pay with any of the payment methods listed above,
but not a combination of payment methods.
Note: Amazon.com Gift Cards, Amazon.com Store Cards, and Shop with Points may not be used on AmazonWireless at this time.
Payment Safety & Security on AmazonWireless
You can safely enter your entire card number on
AmazonWireless.com via our secure server, which encrypts all
Verified by Visa & MasterCard SecureCode
Amazon.com does not currently support the Verified by Visa or
MasterCard SecureCode programs. You can still use your Visa or
MasterCard card as payment for an order, but you won't be asked to
enter your Verified by Visa or MasterCard SecureCode password.
Troubleshooting Failed Authorizations and Payment Declines
To protect your security and privacy, your bank cannot provide
AmazonWireless with information about why your payment was
declined. Because of this, you most likely need to contact your
bank directly to solve most payment issues.
Charges for $0.01:
AmazonWireless Customer Service can help you:
- Banks don't always recognize charges under $1.00. If the
amount of your purchase is under $1.00 contact customer service. With
your approval, one of our associates will adjust the price of
your order to $1.01 and will refund the $1.00 when your order
Contact your bank to resolve other payment issues even if:
- Verify if you entered your payment information correctly on
- Change the payment method on an open order.
- You've successfully used the payment method on a previous
- Part of your order has already charged and shipped
- You have funds available in your bank or credit account to
cover the order cost.
Here are steps you can take to resolve some known payment
- Contact your bank about payment security policies. Your
bank may flag any unexpected activity on your account. This
includes first time orders and high value purchases, regardless
of the amount of funds available (or credit limit). Your bank
may require your verbal authorization to proceed with a
- Contact your bank about daily withdrawal or purchase
limits. Most banks have limits on how much money can be
charged or accessed in a single day. If you exceed this daily
amount, your bank may block your account from any further
activity regardless of available funds in the account. Your bank
may require you to request a higher purchase limit to complete
- Contact your bank about payment authorizations, reserved
funds and charges. When you place an order with
AmazonWireless, we contact your card's issuing bank to confirm
that your credit card has a valid number, and has not been
reported as lost or stolen. This is communicated via a full
authorization for the amount of the purchase.
If you make changes to your order, cancel items, or a
multiple-item order ships in more than one shipment, your card
may be authorized for each change and funds may be reserved
against your account for each authorization.
Some banks hold these authorizations for 7-10 business days. If
your payment is declining due to lack of available funds,
contact your bank to confirm if the reserved funds are
authorizations, verify the amount of time they hold
authorizations, and request that they remove any extra
authorization to free up funds in your account.
- Verify the payment information entered on your order.
Did your billing address change recently or did you get a new
card with a new expiration date? If you used a payment method
already on Your Account, you may simply need to update some of
the information. If you entered a new payment method, make sure
you entered the number and other information correctly.
- Submit an alternate payment method for your order. If
you are unable to resolve the payment issue with your bank in a
timely manner, you are always welcome to change the payment
method on your order to another card. Please contact us and one
of our customer service associates will assist you with change
your payment method.