false

Eligibility Checker

AmazonWireless's Eligibility Checker allows you to see if you're eligible to upgrade your existing account through AmazonWireless. If you're not yet able to upgrade through AmazonWireless, you'll have the ability to sign up for reminders.

How it Works

When you enter your account information into the AmazonWireless Eligibility Checker, AmazonWireless will share the information you provided with your wireless carrier. Within 30 seconds, you'll know if you're eligible to upgrade on AmazonWireless.

To learn more about upgrading through AmazonWireless, please click here.

Terms of Eligibility

As an existing customer, you may be eligible to receive a new phone when you extend your service contract. Carriers generally approve upgrades for lines of service that are at least 22 months into a 24-month contract and in good financial standing. We'll determine your eligibility with your carrier during the checkout and order placement process. We're not able to upgrade company-issued cell phones.

Reminders

If you aren't able to upgrade through AmazonWireless, you can sign up for an e-mail that will remind you when you're eligible. To sign up for a reminder, enter your e-mail address and click the "E-mail me a reminder" button located on the eligibility checker results screen. If you're already logged in to AmazonWireless, you only need to click the "E-mail me a reminder" button.

Troubleshooting

Checker Error

If you receive an error message, make sure that you're entering the primary account holder's social security number and billing ZIP code. If you're not sure who's the primary account holder for the account, please contact your service provider to verify you're entering the correct information

Ineligible for Upgrade

Unfortunately, not everyone is eligible to upgrade through AmazonWireless. We're unable to upgrade your device if you have a company-issued cell phone, if you aren't within the last 2 months of your contract or outside of your contract, and accounts with T-Mobile service. Please check here for more information about terms of upgrade eligibility.