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AmazonWireless Help
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Activation Guide
Activating Your Device
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Activation Fees
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Frequently Asked Questions
When does my service and billing start?
Your contract starts the day we ship your order. If your service
starts mid-billing cycle, your service plan will be prorated from
the date the order is shipped.
Do I have to use the SIM card that came with my new phone or can
I just use my old one?
To ensure proper activation of your phone, you must use the new
SIM card that came with the AmazonWireless phone.
How can I easily transfer my contracts from my old phone to my
new device?
This process varies depending on your phone and your service
provider. To find the easiest way to transfer your contacts,
contact your wireless service provider.