Service Types

To help us process your order appropriately, we need to understand the type of transaction you'd like to complete through AmazonWireless. Please use the definitions below to select the appropriate service type from the product information page.

Select this service type …

… if you'd like to:

New Contract

Individual Account

Establish a new, single-line account with a carrier (with the option of transferring your current phone number to your new phone).

Upgrade

Individual Account

Upgrade to a new phone for your existing single-line account (and extend your current wireless contract).

Upgrade

Family Account

Upgrade to a new phone for a line of your existing multi-line account (and extend your current wireless contract for that line).