Not Ready for Prime Time June 26, 2012

Reviewer:  MountainMan "David"  (Phoenix, AZ USA) -

HTC One X (AT&T)
Hardware
Unlock/on/off button on top, side would be quicker one-hand access.
Volume toggle button on side too easy to accidentally push.
Pick up phone from the top even with skinny, "no-flab" hands causes home screen to flip to Widget screen. The design is great but the glass right on the edge is too touchy regardless of settings.
Left "back" haptic button non-responsive every 2 out of 3 times. However, it does respond to the edge. These two issues make me think that the hardware design needs work.
Pulldown menu non-responsive almost every time unless there are notifications.
If you hold the phone in your hand so that your little finger is on the left-bottom side of the phone, it will cover the radio and you will lose both OTA and Wi-Fi signals.
Easy to scuff the back.

Notification light blinks and then stops without touching the phone.

Install "No Lock" immediately because the unlock ring is stupid as long as I have to also push the button on top. It is an unnatural movement for your hand to go from the top to the bottom. You only need a software lock when you already have a hardware lock if you are in an un-secure location.
Software, change to stock keyboard immediately but some native apps still will not provide landscape keyboard.
Notes App sux big time and is useless in every sense of the word.
Contacts app is pretty bad too.

Google Navigation GPS is outstanding and extremely accurate. Stay away from AT&T's as it is not even close.
Photos and videos are very good as are the panoramic and burst mode shooting, the later while capturing video. Brilliant screen in the sun. Outstanding!

I really liked the overall design and minimalist approach of this phone. The back made me feel, even though the phone is a bit larger than what I am use to, that I could easily hold on to it but the back is very easy to scuff. Fortunately, the dark grey makes it difficult to see scuffs. The phone is very thin and light but recommend a cover.

There was no HTC SYNC for MAC and HTC SYNC MANAGER was "Available Soon" despite the fact the phone had been out for a month and a half when I received it. You can, however, just hook up the USB cable to copy all files and folders to your MAC or PC. The "Driver" accessory as well as the Media Link HD (supposedly in the International version box) were both out of stock.

Carrier
AT&T has very limited LTE and despite living in the Phoenix Metro, there is no LTE in the SE Valley. I was willing to download apps to make the keyboard, Notes, etc. work but without LTE I cannot use this for tethering to my MACBook Pro. The HSPDA+ signal is just too poor. I used AT&T's Mark the Spot to report it. I signed up for the 5GB data plan in hopes of finally dumping COX internet for which I pay $54. Not yet, I guess. BTW, I checked out the Downtown LTE and it is fast but I hardly used it and when I got home the battery was down another 30%.

They really should have given this more User Acceptance Testing and held on to it a few more months but from what I see about the S3 online, it is also not ready for prime time.

What's all the fuss about? June 3, 2012

Reviewer:  Bristol 

Most of the things that people are deducting 2-3 stars for are petty compared to the overall quality of this phone.

Pros:
Fits perfectly in your back pocket. The phone is super slim, but doesn't feel fragile.
The screen is incredible.
As you can guess, the dual-core processor makes this phone incredibly fast. I run 4-5 things at once without a problem.

Android 4.0 is good, not great. It is what it is.

Adequate smartphone for someone who has a tablet for primary mobile device. January 9, 2013

Reviewer:  brooke  (OKLAHOMA CITY, OK, United States) -

I really enjoy the look and feel of the phone, the keyboard throws me off frequently when switching back and forth to my Galaxy Tab 2, (Android needs to get it together and have everyone on the same page). The one thing that I really, really hate about this phone is the SMS emoticons it forces your usual ":)" (happy) ";)" (winkface) and ":(" (sad) to turn into these awfully annoying, creepy and infuriating cartoon faces. There is no way to disable them, but onlt avoid them by downloading 3rd party SMS apps :(.
Aside from this, the phone runs quickly, and is pretty easy to navigate from app to app.

Defective December 12, 2012

Reviewer:  James A Powers  (Manchester, NH) -

I love a lot of things about this phone.. almost everything, in fact.

PROS:
-Screen is brilliant. Great colors and superior pixel density
-Fast. For the most part, runs everything smoothly. (More on this in my CONS)
-Excellent build quality. Feels great in the hand and the rubberized sort of feel on the cover makes it easy to hold and more difficult to drop then say the S3.
-Camera quality. SUPERB camera.

CONS:
-Sense UI. The sense UI stutters when scrolling through homescreens or through the app drawer. When not manipulating Sense menus and the launcher, the phone runs VERY smoothly. Thumbs down to HTC on this.
-Touchscreen was defective after one day of use. There appeared a horizontal strip in the upper lower half of the screen that was completely unresponsive. At first, I wasn't sure what was going on. When pulling down the notification shade, it would jump to the bottom or top, respectively. After a few minutes of wondering what was going on and restarting the phone, I downloaded a sketch app from the Google Play Store and filled the screen with scribbles. To my dismay, there was a strip that was blank, along with a couple of small spots on the upper right that didn't register touches. I emailed HTC first and they gave me troubleshooting steps (none of which worked) and came to the conclusion that it was a hardware issue. After many phone calls to AmazonWireless, I ended u[ returning the phone, as this is now out of stock. I will be ordering the Optimus G next.

I have never really cared for HTC phones (I have owned the Droid Eris, Inspire 4G, and MyTouch 4G) due to their Sense UI. It always seems to hinder the hardware and cause the phone to bog down when using their software. As I wrote above, 3rd party apps are fine.

Over all, I wouldn't really recommend this phone to others. I did a quick Google search and realized I wasn't the only one with touchscreen problems. Quite a shame for what was a "flagship" device.

Ringer problem December 10, 2012

Reviewer:  Phil Brown 

This phone has a major defect in that it goes into silent mode and makes me miss most if my calls. Even when picking up the phone gently and careful attention to how I hold it, this problem persists. I contacted HTC and they were nice, but totally did not care about this problem. Do not purchase this phone!

Stopped working, but LOVE AT&T Service! October 30, 2012

Reviewer:  KoiFry 

So, I got the HTC One X in august. LOVE THE PHONE. I upgraded from my ancient LG Phoenix, and couldn't be happier. It's a great phone. Great looking screen, great user interface. It's a really good phone. Yeah, it could use the ability to add an SD card, but the 12gb of available memory is fine. The phone is too nice to care. NOW, this phone, about a month after I got it had a line appear across the top of the screen...dead pixels. Oh well, phone still operates great. A month after that, it goes on the fritz. Phone will only boot every now and again, and will freeze and shut off before making it to the home screen/desktop screen. Well, after an AT&T customer service rep fiddles with it for about a half hour or more, she gives customer service/warranty guys a call and decides I'm candidate for warranty exchange. Now, I love the phone, and have exchanged it for a new one that works great, but due to the first phone being faulty after having owned it for TWO months, I can't give it the five stars it SHOULD have deserved.

htc one x is best! June 26, 2012

Reviewer:  tisha 

i love it very cool smartphone than old pager lg thrill because my old pager not show video calling and problem= so i decide buy new one i like it and i use it as along no problems so well i did test and compare old and new that different one lg thrill is 2.2 android and htc one x is 4.0 android not same but same program but different one

great phone June 5, 2012

Reviewer:  andrew 

I went from the iPhone 4S to this and this is a great phone. It's very fast and does more than the iphone. Also the display is unbelievable. You can't tell a pixel just like the iPhone display I've owned the mytouch 4g and the HTC incredible and this is much better than the ex king iPhone. Please don't wait any longer and buy this phone! Don't hesitate!

Best Cell Phone I've Ever Used May 21, 2012

Reviewer:  John Higginson  (Provo, UT USA) -

Pros: Large, sharp, beautiful screen. Even though it's big, it's very thin and feels great in your hand. The camera is awesome. Virtually no delay taking photos. Take photos while shooting video. HDR, slow motion video and a lot of features I wish my $300 point and shoot camera had. Everything about this phone is zippy and fast. It just does what you want it to do and quickly. The GPS locks on fast and works better than any other phone I've used. Call quality is great.

Cons: Multitasking. Some programs multitask fine, but others like games and such will restart if you switch apps and return. Supposedly this has to do with the aggressive task killing that HTC added due to the large memory footprint of Sense 4.0. Honestly though I don't see this as a big deal and it's only rarely a problem because the phone is so fast it can reload the app you were using and go back to what you were doing very quickly. In fact I didn't even notice this issue until I read about it on a forum and then tested it out. This issue will be resolved when the bootloader gets unlocked and we can install custom ROMS.

Bottom-line, this is a great piece of hardware and it can only get better as the software is improved, but even as it is I love it!

Beautiful May 22, 2012

Reviewer:  D. Phan 

It is just so sleek and pretty! Love looking at/taking pictures, watching videos, and even just reading on it. I have not had any problems with it so far, it is very speedy. Both my mobile network and my wifi has been good to me. It has surprisingly great battery life even after I play music and whatnot on it. That makes the irremovable battery less of an issue for me. But we'll see how long the good battery life actually lasts.

The reason why the phone loses a star is because of the irremovable battery, no SD card slot, and the fact that I have that ugly IMEI sticker in plain view uglying up the sleekness of my phone. Of course we all know about these things prior to purchasing the phone, but it's still stupid anyways. Who would have thought it's a good idea for a brand new, modern, top of the line smart phone to not have an SD card slot?

Anyways, overall, I absolutely love my phone.
If I were rating the carrier on the other hand, I would give them zero stars.
I should have just gotten the Evo 4g LTE for Sprint. Too late now. :'( I advise the rest of you guys to go for Sprint, though! AT&T does NOT have great customer service and the Sprint counterpart DOES have an SD card slot and a bigger battery too! Although their service currently does not have 4g LTE, it is coming soon, and it will be good! Get it!

Great phone. Terrible multitasking June 10, 2012

Reviewer:  CH 

I've had the phone several weeks and overall I think it is a great phone. Great screen, thin, light.
The reason why I gave it a 2 star is because of the multitasking. It may be tolerable to many, but I can't stand the lag because it is routinely reloading everything when I go back to the browser or the launcher (I'm using Nova prime). I bought this because it received terrific reviews all over the net, and it is supposed to be HTC's flagship phone. If HTC acknowledges the issue and then fixes it or allows the user to change the parameters, I would give it a 4 star rating (it's not perfection). Maybe 2 stars is too harsh, but this issue is definitely under my skin. YMMV.

Great display, but a few important things hold this phone back May 17, 2012

Reviewer:  Bluelondon 

I had a iPhone 3GS for around 2-3 years, which at first wowed me, but towards the end I was extremely frustrated with it's tiny pixelated screen, so I upgraded to a Samsung Galaxy S2 which was great, but the HTC ONE X offered better hardware, looked nicer and has what some say the best screen on any smartphone out on the market, and I would have to agree, it is just a joy to look at.

However, the lack of a mini SD slot to upgrade the storage is a huge let down to this phone. I honestly think that were it not for this huge oversight on Samsung's part, this phone would be close to as good as it gets right now. As it stands, I am one week through my 30 day return period and am trying to decide weather to keep it or return it and wait for the Galaxy S3, which in my opinion does not look as nice, but has a better camera, upgradable storage, better quality and bigger screen and better battery life.

I think I'm already made up my mind. Shame really, the one X could have been the one if it wasn't for a few flaws. How designers can omit a mini SD slot on a phone in 2012 is just baffling.

PS: I love the camera on this phone, fast, detailed and some nice filters.

Beautiful Phone with problems, and Does Not Support Mac June 25, 2012

Reviewer:  Seldon J. Childers  (Gainesville, FL USA) -

** HTC does NOT offer sync software for Mac OS for this phone. I have tried two 3rd party sync programs that do not work.

PROS:

1. The phone is very pretty. The screen has vibrant colors.

2. The larger form factor is a plus. I don't want to go back to anything smaller now. However, my wife thinks it is too big.

CONS:

1. No sync with Mac. This is a deal breaker for me. It does appear on the finder as a drive if you select "connect as disk drive." You can drag and drop music files onto the phone. But contacts, calendar, to-dos, notes, etc. do not sync.

2. Battery life is average to poor. Worse, the phone seems slow to charge.

3. The apps are badly organized in my opinion. This makes it difficult for a new android user.

4. The multi-touch gestures are laggy. For example, pinch a website and there is a pause from the time you pinch to the time the screen moves. This is a little frustrating.

5. There is something funny about where or how the speaker is positioned. If you don't hold the phone exactly right to your ear you can only hear a little teeny tiny sound. This makes answering in a hurry difficult.

6. I am not a phone camera buff, but still was disappointed in the quality of the pictures given the cost and how current the technology is. It takes too many steps to get the pictures into iPhoto.

7. My 2010 Mercedes C300 recognizes the phone by bluetooth, and it will answer calls (after pairing, which took 5-6 attempts to complete). However it will not allow use of other phone features by bluetooth including dialing out. This is also a deal breaker.

For essentially the same price as an iPhone, this phone is a terrible deal. I have awful buyer's remorse about it. I cannot recommend this phone.

Horrible Device/Horrible Service July 26, 2012

Reviewer:  Jason 

I've had the phone since launch day. I've had to reboot the phone at least every other day since. I get horrible WiFi service. WiFi doesn't disconnect gracefully and will still show as connected even when I am miles away from the network or HotSpot I was last on.

Finally, my USB port started to flake out on me. At first I just thought it was the stock charger/cable and moved to another. Now, the phone will only charge if the cable is in a certain position.

So I called the "service" desk and was told that I would A) have to pay to ship it to them & B) could be without my phone for 3+ weeks.

Never again will I buy an HTC.

Love everything but multitasking is TOTALLY BROKEN May 21, 2012

Reviewer:  N. Souza 

The phone is gorgeous, battery life seemed reasonable, sense didn't seem too bad, and the screen is to die for. That said, the phone is being returned as HTC and/or AT&T has literally removed 95% of the multitasking. The recent apps button only tracks the last 6 apps (and it doesn't even do that well) and just about every app with the exception of music playing apps dies the moment you switch away. Scroll part way through an email or long web page, jump to respond to a text and jump back, then wait while the app flashes white then reloads and dumps you back at the top. Need to answer a phone call in the middle of a game? Be prepared for the game to stop and need to be reloaded when you come back to find you've lost any progress. Every app seems to be affected, mail, messaging, google voice/reader/gmail, chrome, native browser, play store, etc. The only app I could find that didn't seem to die the moment I left it was Pandora and even then it was only assuming the music wasn't paused and you weren't doing anything as daring as playing angry birds in the background or it would also stop within 3 songs. There is a pretty good example here: [...] Even my old iPhone 3gs could do this as well as a number of friends' 2 year old HTC/Samsung devices.

Great screen, awful multitasking and so so camera June 13, 2012

Reviewer:  alderran 

I can't say enough about the screen. It is absolutely gorgeous and is 99% of the reason I chose this phone. It's very light and aesthetically a beautiful piece of hardware.

However HTC has completely ruined the multitasking. If you go from browser to email and immediately back to browser the browser reloads the page. Okay that wouldn't be so annoying except half the time the browser will say it can't reload the page. Or imagine you are half way filling out a web form and need some info from an email. Forget it the page will reload when you go back and all your info is gone. It's really really bad! HTC please fix it!

I also noticed the red problem with the camera. Whether indoor or out it blows out red. Everything that is red is more red than it is in real life. It's too bad because if you are taking a picture without any red in it then it takes a pretty good picture. I guess you could live with it. Just tell everyone and anyone you are going to take a picture of that they are not allowed to wear red :). Lipstick for the picture don't worry honey this fabulous HTC camera will do it for you

Excellent phone May 11, 2012

Reviewer:  ATB 

Incredibly beautiful display, good network speed on HSPA+, blazingly fast on LTE. Silky smooth operation with no lag at all. Very good battery life. The only thing that keeps me from giving it 5 stars is a locked bootloader but then again I'm an enthusiast. I doubt most users will care about that.

TEXTING & BATTERY are Industry WORST July 25, 2012

Reviewer:  SmartRick 

The main idea behind a phone is COMMUNICATION. The two main forms are audio and text. Dialing someone up with this phone with voice activation (which is an extra charge from your local carrier in many cases) is not so bad. BUT to dial the phone with your finger is absolutely horrible. It rarely recognizes the correct number I am after. Further, all social apps use text format. When using the touch screen to text there is no nice way to put this it simply is the industry WORST. Count on typing the same word over and over to get what you actually want printed on the screen. The auto word complete is unbelievably irritating. Even when you think you have spelled the word of your choice it STILL will sneak in another word for you and in many cases in another language. Mine loves to pop in Spanish and Italian words...yeah...my native language is English. I sent a message to my spouse that was so jacked around she thought I was abusive and sought me out to yell at me only to find out it was the Android auto word complete selecting alternative words from what I originally typed. Ok so naturally I wanted to (and did) turn the auto word complete off. You'd think that would do the trick. NO... Then you have to back space more than you actually type. The touch recognition software rarely gives me the letter I actually want to use. As a man I'd love to say it's my big fingers. But NOPE I have average size fingers and the dam phone still makes me back space more that I type. Now there are so many other great features I don't mind the phone. BUT if you use Twitter, Facebook, everyday text applications you will HATE this phone. If you want a camera, radio, internet browser, GPS or anything else other than the intended purpose of a phone...you know ...like actually communicating with others...then fine. But if you actually want a phone to COMMUNICATE then this one is NOT IT. Try it in the store to make sure you don't have touch screen problems.
Also note I have to charge it twice a day if I use it a little. If I actually us it on the internet or has a hot spot ...well ya better just plug it in the wall because it goes dead FAST. I had it checked out at the local store they said this was "Normal" wow...interesting standards for "normal".

Flawed out the box May 9, 2012

Reviewer:  ecx 

This is the first time I have bought a phone that was just released so some issues were expected. Major complaint is the Wi-Fi problems; it just will not stay connected to certain routers, especially the older ones. Even when it does stay connected it does not update my mail accounts, so I find myself having to sync when I am connected to my home network. Work arounds are OK but they do not work in all situations. Also range is a bit of an issue I found it is hard to stream music on Wi-Fi from room to room while my old HTC Android phone had no problems. Battery life on 4g is not good but I did come from a 3g phone so I don't have anything to compare it to. Once the Wi-Fi is fixed I can see myself enjoying this phone for the most parts reviews on the net are accurate, until then though 2 star

Software update came out a few weeks ago, phone is working with all acess points now. Connection at work would disconect when in sleep mode, now i have a solid connection and improved battery life. Very pleased with the phone now.

"Move over Samsung" I don't think so! July 1, 2012

Reviewer:  Michael S. Farmer  (Dallas, TX United States) -

This phone has many issues that a phone of this price simply should not have. First and foremost, connectivity is poor. In multiple side-by-side comparisons the HTC one shows 1 to 2 bars less that the Samsung SII on both cell and wi-fi reception.
While in an area with a mere 2 bars wi-fi reception, the HTC one autonomously decides to download a 50MB update file. This prevented me from accessing FaceBook which was my only way of communicating since the HTC one autonomously blocked wi-fi calling because I did not program in my 911 address on the T-Mobile website (REQUIRE a 911 address for a MOBILE phone? SERIOUSLY?) I would have sent an e-mail, but since my SMTP server is completely different from my POP server, the HTC one would not allow me to program an outgoing mail server.
Keyboard sensitivity is likewise not adjustable nor are the key images true to the touch points on the screen which results in severe typing errors. The keyboard can be calibrated which helps syntax and spelling somewhat, but calibration can only be done in the vertical mode.
The screen sensitively is so high that I inadvertently allowed the phone to install the aforementioned 50MB update file upon my landing at my home airport. This update process rendered my phone to an expensive paperweight for 20 minutes and prevented me from phoning for my ride home.
Upon returning the device, I realized that I have never seen the battery and asked the rep what happens when the battery fails. He smiled with a sarcastic smirk and said "It's not supposed to fail, but when it does, you will have to buy a new phone." Then he handed me my beloved Samsung SIII in exchange.