Love it! June 3, 2012

Reviewer:  A. Weist "drsimnal"  (Indy) -

Started with the OG Droid; kept until I upgraded to a 4G LTE phone last summer. My choices at the time were the Thunderbolt, the Charge or the LG Revolution. I went with the Rev, for several reasons. However, it was not a popular phone and seemed like the support disappeared very quickly. 4G is unbelievable. However, with time the phone seemed to become slower and slower and multiple issues that started small became very, very annoying. I decided to go ahead and pay for a non-contract phone as I hated the Rev so much. I was going to wait until the summer phones came out, but the LG forced my hand when it decided to stop charging no matter which cord I used. So, went to Verizon and grabbed the Razr Maxx. I know it will be getting ICS soon and the longer battery life was very attractive. I ended up signing up for Verizon's landline service which enabled me to pay the $199. And by some miracle, I turned in the LG and got back half the price I'd paid originally. I probably should have bought a lottery ticket right after that, but I was too busy playing with my new phone.

Things I love: battery life; it's so fast; I'm back to Motorola, which is what I started with and am very familiar with; beautiful screen; it's actually smaller (thinner and lighter) than the LG Rev; boots way faster and powers on and off very quickly; have yet to find an app that it has trouble with (even some that wouldn't run correctly on LG Rev, even though they both have Gingerbread 2.3.6); I got to keep my unrestricted data plan; call clarity is actually better then the LG; camera is very fast

Small cons: power button on side; LG had nice attached coverings for the power port, the usb port, etc if you weren't using them; even though thinner, it can be more awkward to hold-I do not have a cover on it, so this would probably fix that issue.

Overall, I'm very happy. I've not used a phone with ICS, so I don't feel like I'm missing anything. There are very few things I don't like about the phone. It's only been a week, so I may come up with more pros/cons with further use, but I do know it is such a relief to be rid of the Rev and a real pleasure to use a phone that is fast and does what I want it to do. I'm excited about my phone again, which is a nice feeling!

Best Phone Ever June 1, 2012

Reviewer:  Fb290 

This phone is the best phone available when i bought it back in Febuary. The screen, size, durabilty and battery life are all outstanding. I have only praise for the phone. Get it you will not be disappointed.

Best Smartphone EVER!!! May 29, 2012

Reviewer:  M. Liniarski "music101.9"  (MI,USA) -

This phone is just simply amazing. The battery life is amazing. I have lost power at my house for 3 days and I was not conserving my battery at all. I was taking pics, texting, download, ect for three days straight and battery life just hit 50% on the morning of Day 3. Its really fast, has not locked up once. With 4G in my area surfing the web is amazing. This phone is just awesome. Good job Motorola!

Best phone I've owned to date! ICE update!! May 29, 2012

Reviewer:  Ed Travis 

Just finished the official OS update of ICS(Ice Cream Sandwich)for those not in the know.
The install went smoothly and so far I like it. There are plenty of in-depth reviews for those really interested.

I like my reviews short and sweet. So to the point, this phone is awesome. I upgraded from a Samsung Galaxy Fascinate and the setup couldn't have been easier. I charged the phone (70% delivered) and signed in to my google account and I'm basically done. Ok time for the key points.

1. Battery life is fantastic. Beats all other phones out there for now. Over 35-40+ hours between charges with 20% left.
2. Signal strength excellent. I'm able to text and make calls in areas of my house and office that I couldn't do before.
3. Still thin and looks good in [[ASIN:B007CJE1VQ OEM Motorola DROID RAZR MAXX Shell Combo]].
4. Smart Action really works to save battery power.
5. Screen doesn't disappoint but camera is nothing to write home about.
6. Actually the phone doesn't feel much bigger than my Galaxy.
7. 4G is faster than my home DSL. LOL

Well that's my short review. You will not be disappointed purchasing a Razr Maxx.

Razr MAXX is an almost perfect smartphone! May 15, 2012

Reviewer:  Richard Ivey  (Phoenix, AZ) -

I choose this phone, along with a Razr for my wife, after much research. The lack of ICS and NFC gave me pause, but with ICS coming and NFC still not ready in the US, I was happy choosing this. Tough and durable, this should easily last me 2 years. The Kevlar back has a nice feel and the whole phone feels solid and ready for years of normal use.

The Razr Maxx is an almost perfect smartphone. It replaced my HD2 so I was used to the size. The 4.3" AMOLED screen is beautiful and covered with Gorilla Glass. The dual core 1.2ghz processor is unstoppable. Expandable storage to 32gb. I wish the battery was removable so as to allow for easier re-boots if Android hangs, but I'll trade the fantastic battery life for having a sealed battery.

The battery life is as good as the reviews say. I think the Razr Maxx's 3300 mAh battery is stronger than some tablet batteries. I leave the LTE on, as well as Wi-Fi and usually Bluetooth. All day. I have one of several Live Wallpapers running too. All day. I've gotten the battery down to 20% by day's end once or twice, but that was after heavy use. Not needing to charge during the day and still using the phone to its fullest capacity is really nice.

The 8mb camera is useful and mostly eliminates the need for a dedicated camera. HD video capture is pretty good and more than adequate for normal life events.

My Razr Maxx, along with Google Maps, makes for a great GPS in my car. If I purchase the Razr Maxx vehicle dock, I would have greater functionality. I have an older GPS device that I put on a shelf next to my old digital camera.

Smart Actions is a useful tool. This is a simple set of instructions that can be used like a macro. You set up trigger events and which will then execute the actions you've pre-determined for a given event. For example, when my Maxx logs onto my home Wi-Fi Smart Actions automatically shuts down cellular data, adjusts the screen brightness upward and extends the screen blackout timer. It changes my settings back when it logs off my home Wi-Fi, automatically.

The 4G LTE speeds are amazing. I've tested it in various locations and the D/L speeds range from 6MBs to 12MBs. My cable modem is usually 3MBs. Upload is fast too. I ran the speed test in my local T-Mobile store and the clerks were amazed and jealous that T-Mobile doesn't offer any smartphones as powerful or as fast. Then I explained MotoCast to them. They understood why I left T-Mobile after 9.5 years.

MotoCast is Motorola's s/w that enables a connection between my Razr Maxx and my computer...all the time and from anywhere. I've got 10 years of data in Outlook but I didn't have to abandon Outlook to use my Razr Maxx, unlike Windows Phone 7 forces home users to do. I plugged the cable in and MotoCast copied my contacts from Outlook onto my phone in about a minute. MotoCast syncs contacts regularly and Google calendar syncs with Outlook. Even though syncing my Razr Maxx is a little bit more involved than with my HD2, I've got amazing features that Windows Phone 7 and iPhone users won't soon have, if ever.

MotoCast is nothing like a cloud drive because MotoCast does not force me to choose a few GB of media or data to upload onto a 3rd party "Cloud-drive". I have well over 5gb of songs and way more than that in videos. I have full "cloud" access to everything on my computer, without depending on 3rd party servers or shuffling files between a cloud drive and my computer. Real life example: My wife and I were out driving and she wanted to listen to a particular artist. I simply used MotoCast to access my home computer and played the desired album in our car. Without worrying if I had it on my phone or a 3rd party cloud-drive. MotoCast will also upload new pictures and captured video to my home computer. My only concern with MotoCast is that Google will somehow mess it up when they finish buying Motorola Mobility.

The ecosystem of devices available to me was a big factor too. I've got the HD Dock and this allows my phone to act as an alarm clock while charging. I can play all the music I own, output HDMI video to my HDTV using the mini-HDMI port. My phone can use the HDMI connection to my TV to become a small netbook-type computer using Webtop. My Razr Maxx acts like a touchpad mouse to control a cursor on the TV screen. Firefox and other apps are available. I can buy a laptop-type of dock that comes with its own screen and ports. The combination of Webtop and the laptop-type dock provides me with a usable netbook if needed.

Awesome smartphone, strong h/w, ICS soon, MotoCast, Webtop, Smart Actions and very useful accessories make this expensive smartphone a great value.

Hard to Imagine a Better Phone April 3, 2012

Reviewer:  Jason Morgan 

Upgraded from Droid X. Obviously the draw here is the battery life. Lasts two solid days with normal use and corporate email syncing constantly. It is a striking piece of equipment, love the feel of it (although it is a bit slick). Thin enough to not notice it in the pocket although it is a very large phone. Navigating the phone is speedy with no lag whatsoever that I have seen.

Cons: Not thrilled about the placement of the ports on the top of the phone; makes it difficult/awkward to talk while the phone is charging. To charge it fully takes 3-4 hours in my experience, as would be expected with such an enormous battery.

Awesome battery life March 27, 2012

Reviewer:  R. Gimmel 

I've owned a number of smartphones, and the common complaint about them all is battery life. The Razor Maxx is the only exception I've found. I've had mine about a month now, and for the first three days I actually had trouble running the battery all the way down to fully charge it as recommended at first. It's now 9:30 pm, I've been using my Maxx moderately since 6 am, and it's still showing 2/3 charge. Other advantages: size, processor speed, and clarity of the display screen. I honestly can't think of a downside.

Best Smartphone I have owned March 21, 2012

Reviewer:  Taj Mahal 

As of right now, I can easily say this is the best smart phone I have owned. Battery is as advertised, and you can go 2-3 days if you actually put effort into conserving battery life (use WIFI whenever possible, turn data off when its not needed, use Smart Actions app, etc). But you will easily get a full day with normal use, for almost any type of smartphone user. Does well on 4g and even better on 3g.

Voice quality is perfectly fine, phone is snappy and responsive, and Motorola's custom Android skin works fine. Phone feels nice, and I would recommend the Diztronic case for it (if you want a case), fits well and does not add much weight to the device.

Big Fan March 20, 2012

Reviewer:  Anne 

I'm a big fan of this phone - I upgraded from a Verizon Palm Pre Plus, and man is this phone better.

Things I love:
- Super fast internet
- Google Maps navigation (I'll never be lost again!)
- Hot spot/tethering capabilities (lasts for a long time and doesn't drain the battery nearly as much as my old phone's hot spot did. The internet is really fast on your computer when you use it, too)
- Super slim phone - it has a large screen, but it doesn't seem big since it's so thin. And I like the large screen - easier to do stuff!
- Great apps - so nice to finally be welcomed into the world of apps - my old phone had basically none. I'm loving Words with Friends and being able to take a picture of my checks and deposit it with my bank, etc.
- Customizable main screens - you can move around the icons and change the background, etc.
- Pretty intuitive set up, and I love the touch screen
- Good camera - not as good as a real camera, but good for a phone. And I love that there are cool filters you can add, and that it's super easy to upload photos to Facebook or Twitter (on my old phone, I couldn't upload to Fbook, and Twitter usually froze when I tried to upload photos!)
- Easy to hear people talking during phone calls - great quality and it's louder than my old phone, which is nice.
- The ability to download documents from email or websites is REALLY useful (again, couldn't do this on my old phone)
- The screen is pretty :)

The only thing really that has taken some getting used to is the onscreen keyboard (my old phone had a pullout keyboard) - it takes me awhile to type and I make a lot of errors, but I know I just need to get used to it. I remember being really slow on my old phone at first, too! I also don't like that the phone comes preloaded with some random apps that I don't want, but not a big deal.

Would definitely recommend this phone!

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Disclosure: I am participating in the Verizon Wireless Ambassadors' Program and have been provided with a wireless device and three months of service in exchange for my honest opinions about the product. I was NOT paid to say I like the phone - just to give it a try and share my thoughts. Clearly, I love it!

Best Phone Verizon Offers February 28, 2012

Reviewer:  Mit 

The battery life is amazing the battery is amazing I had to say it twice. The screen is large and very bright. 4G speeds are great. The user interface is great and is easy to navigate. My only gripe is I wish Verizon and Motorola would allow you to delete the preloaded bloatware without rooting the device. Other than that this is THE BEST phone I have ever owned...

Fragile, flimsy design, prone to shattered screen September 3, 2012

Reviewer:  N. Kumar 

We bought 2 of Razr Maxx 4 months ago. 2nd month of usage, my phone dropped out of my pocket, fell about 2 1/2 feet and screen was shattered in multiple places. Last night my wife's phone was sitting on the charger, this morning we saw screen was shattered for no apparent reason.

This phone has structural rigidity issues. It is flimsy and built to look thin without regards for structural integrity of the phone. Any lateral force can contort the phone and put lots of strain on the LCD panel and cause it to fail/shatter.

I have owned many smart phones over the years. I even shattered iPhone 3gs screen. But that took multiple drops and 2+ years of heavy use. I feel like I've been duped by Motorola and this is poor engineering from Motorola. I have lost confidence in Motorola's ability to design high quality products that can standout against the time.

Currently it takes about $200 to fix the obvious design flaws. My suggestion to Motorola to release cheap screen replacement kits and please stop making profit on your inept phone designs.

New Powerful Cell Phone - Lots of Hype - Fair Longivity August 3, 2012

Reviewer:  William Bash "Someone Who Still Cares"  (North Royalton Ohio) -

The newest Verizon Motorola Razr Maxx Cell Phone with its 3300Mah rating unfortunately is "leaving many of us" in the icy cold because the unit has Operational & Battery related technical problems. Specifically, report after report and reviews are showing and telling how this new bigger, better, faster, (and very expensive if purchased directly from Verizon) Cell Phone has internal Battery related problems in that they work for a couple months, and boom, your Battery starts to "heat up" even while the unit is Powered OFF (Shut Down), and the battery discharges itself while completely OFF!

Or, stated another way, the Battery is eating itself up, killing its internal power cells one by one.

Verizon being the Carrier does NOT have or own the responsibility of ensuring that your Cell Phone (Handset) is working, nor do they have an obligation of providing the warranty on your new product. Motorola has that responsibility. Verizon does offer to replace your new $299.99 Cell Phone with a Certified Rebuilt unit for you... wow, thanks a lot.

To summarize having to deal with Motorola's Support - it comes from numerous places such as: Boca Raton, Florida, El Salvador (C.A.), India, etc. When you first call for support and prove via 1-2 levels of Motorola Support, that you actually have problems with the Cell Phone itself, and then start the process of having to send your "new phone" in for repair to Motorola's facility in Fort Worth, Texas... you will be treated to a new meaning of how to excel at incompetence, language barriers, people who literally must be burned out from taking calls and answering questions, because it will cost you at least 2-6 man hours of efforts, at least 4-5 total phone calls or more depending on how many times you are transferred, and your call gets disconnected. Also, lots of message writing back and forth because the support people only answer you in "Pre-Scripted" responses that may or may not come close to your problem. Or better yet - you print the Fed Ex return Label Motorola Emails you, you package and internally include all information required, take it to your local Fed Ex Office or Drop Point (two day shipment priority), you track it and receive confirmation that Fed Ex "delivered" your unit to the Texas repair facility, and was dated and signed for by a Motorola employee in receiving - you then receive an Email from Motorola 1-2 days after they received it - asking you "why you have not even shipped your phone in for repair yet"? Upon contacting Motorola again, going through another 2-3 people with your valid RMA & Tracking Numbers, and repeating for the 10th time all your details, you are advised that they show NO status of even receiving your new Cell Phone - yet FED Ex shows the date and time of the Motorola person who received, and signed for your unit at their repair facility!

Frustrating to say the least. New products can fail - that is disheartening, but understood. However, herein for the reader, Motorola has this greatly advertised product - that when it does work, it is very powerful, and does many things. However, too many people have now reported the same Battery related problem(s), and Motorola has apparently cut cost for Support personnel possessing intelligence, that may or may not speak the English language well (at least for support in America), and a "systematic" convoluted way of simply getting things done professionally in reasonable time frames.

Motorola is an Icon in all types of two way communications - they own that market, and they are a leader in many facets of the electronics related industry, but boy are they third rate in these specific matters. Very Disappointing.

Here is hoping that my new Razr Maxx comes back repaired, not all cosmetically scratched up (I sent it to repair in absolute perfect new condition), but after being so disappointed to date, my hopes are low. P.S. I had an HTC 3rd. Gen. My Touch Slide phone for over two years that never failed, also still looked new, but had to switch from T-Mobile to Verizon only because T-Mobile had such poor Voice connectivity in our area. Stay with HTC products - they are much better.
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January 24, 2013 Update. A second replacement phone (3rd. total phone since initial purchase), has basically been working well. Have discovered that if you leave the "bluetooth" functionality on for any length of time (2-3 continuous hrs.) that the cell phone gets quite warm - not hot - but very warm. Interesting note for the reader: Google & Motorola (in which Motorola's Cell Phone Division was purchased by Google in 2012). Google/Motorola has upgraded the Operating System in my unit from its initial "Gingerbread", then to "Ice Cream Sandwich", and recently during the Christmas 2012 Holidays to "Jelly Bean". Who comes up with these names?? Upon receiving five (5) notifications of their desire to perform the newest upgrade to JB, I elected to NOT perform the upgrade fearing something would become fouled up. On the sixth (6) notification, the message stated that the upgrade would occur in 25 sec., it did, and completed with in some 15min. Afterword, an error message of "Program Comm VZM no longer working" appeared at each turning on of the phone. Bottom line: Could not recover this program after various attempts. Went to the Verizon stores (2) - they are of no help as usual. Went to Verizon support via hard phone - No help. Finally went to Motorola Support, they connected directly with my cell phone and took total control via Motorola's new support application - they supposedly saved "all" my data and settings to Memory, did the Master Reset to factory settings (which I could have easily done myself but avoided doing so). After all was said and done, the error was gone, the new Jelly Bean OS was working - but all my settings, apps, and data had to be re-entered even after support said they had saved these things. Ha..! Whoever is reading this review may get a chuckle, or those reading may encounter the same scenario, hope this may provide some helpful insight of expectation for others.

Fell Off A Car And Still Works April 9, 2012

Reviewer:  S. Ozols  (New York, NY) -

I love this phone. I love the battery life, I love how fast it is, I love how big the screen is. (Before this I had a 1st generation Droid; I was contemplating switching to an iPhone but luckily got the Razr Maxx a week after it came out.)

What prompted me to write this review is that yesterday I accidentally left my phone on the roof of my car and started driving. It fell off when I was going about 30 mph, on a very busy road. About an hour later I realized what I'd done, circled back, and found the phone on the side of the road. IT STILL WORKS PERFECTLY. The screen is flawless. There are some scratches on the back and the camera lens is cracked -- but the cracks don't show up in pictures, the camera works, everything works. And I didn't even have a case for it.

Thank you, Motorola. I will never stop singing the praises of this phone. (Verizon is another story, but the phone itself was worth the substantial amount of money I paid for it.)

Great Phone A++++ March 11, 2012

Reviewer:  Steve  (Iowa, USA) -

Finally a long lasting battery in a 4G phone! The phone is great by it self, awesome picture and it has a silky smooth operation. I've had this for about a month now and its just incredible. I was on a recent business trip where I had the phone on for over 10 hours with very heavy use including video, surfing, telephone calls, blue tooth, listening to music on the plane etc, and I got a kick out of watching so many people in the airports charging their phones. When I finally got home I had 50% battery life without ever touching a charger. It's hard to believe it took so long for someone to make this, and what's even harder to believe is nobody else has even come close to this battery life since it was released. Great Job Motrola!

Best Android Phone So Far! February 27, 2012

Reviewer:  Kevin F. Pheasey 

I have always been a big supporter of Google and so I have been using Android. However, I was always sorely disappointed with the hardware compared to the iPhone. I had a HTC Eris, which was complete crap. Then I got the Droid X, which was more functional but still lacking. Now I have the Razr Maxx and am incredibly satisfied with this phone.

Pros:
The response time and overall speed of the phone is phenomenal compared to my last Droid X. Having 4G LTE makes the world of difference, if you are buying a smartphone today make sure it has 4G. The battery is awesome, I get over 2 days of decent usage; no wifi, streaming music over spotify, about 1hr talk time a day, texting/gchat, reading the news, etc.). The camera (still and video) is amazing, it takes fast clear pictures every time, no need to bring a camera out with me anymore.

Extra pro, it uses a SIM card. So, you can call verizon to unlock the phone and then travel over seas with it! No more need for global phones because Verizon finally caught onto SIM cards.

Cons:
It's Motorola so the updates to latest version of Android will be slow. Not having ICS is a bit of a drag. Additionally, the Motorola software on the phone is really bad compared to the stock android. I had to use launcher pro and swift key. There is no way to access the stock image gallery, you have to use Motorola's which is not nice (once some reliable ICS roms come out, I'm just gonna root it).

Overall:
I bought this over the Galaxy Nexus because of the battery. I would recommend this phone to anyone looking to upgrade.

Cant believe how high this phone is rated July 3, 2012

Reviewer:  T. Ice  (Glenwood Springs, Colorado United States) -

I purchased this phone 3 months ago. The external speaker went out 5 weeks after purchasing. Amazon sent me new phone. I've had the new phone for 6 weeks and now it wont boot up or anything. Worst phone I have ever owned. Thanks to Amazon for trying to make things right.

Simple Review - Had for almost 10 months now! February 15, 2013

Reviewer:  S. Lahti "WhiteJediGuy"  (AZ) -

My phone has worked great for nearly 10 months now! Frozen only twice in that time. Dropped multiple times and still works like a charm. Video and pictures still work great. Super fast, Kingdom Conquest is smooth.

Still a great phone a year later January 31, 2013

Reviewer:  EN 

Bought this phone on a plan renewal. The reason I went with this phone over the iPhone or Galaxy was due to the battery life. So far I am not disappointed. While my iPhone and Nexus friends are down to 20% battery life by the end of the work day, I am sitting at 80% still.

The only issue I've noticed after owning the phone for a little over a year now is that the battery is slowly starting to lose it's charge. When I first bought the phone, I went 42 hours without a single charge. I don't get that anymore. By the end of the night before I go to bed, it's at 50%. Still great battery life for a 4G phone, but I can tell the battery is starting to lose it's battery life. Not sure what the battery life will be like by the end of 2013, but so far I'm very happy with the phone.

And now it's only a penny with a plan purchase. Great deal.

Love January 15, 2013

Reviewer:  Ann Non Ymous 

I last had a Droid X and didn't think I'd ever love a phone as much as I loved that phone. My Razr Maxx is amazing though. My husband has an iPhone and is brand loyal to apple but even he is amazed by all the functions I have on my phone that he doesn't. I love that I can just speak into the phone to text or make lists, etc. And, the battery life on this phone is crazy! I use my phone a lot during the day and only have to recharge every other day (It's usually down to about 20 or 30% by then).

My new best friend January 8, 2013

Reviewer:  sherry denny  (flagstaff, AZ USA) -

I'm 60 years old and finally made the jump to getting a smartphone. If you have good basic computer skills you can have a great time with this phone. I've had mine for about 6 months now and at times I do indeed wonder why I waited so long to get a smartphone. I consider this phone to be very high quality and extremely durable. About 3 months after I got it, I fell while hiking. It was a hard enough fall that it cracked the screen (it was in my pocket screen out). Had the phone not been in my pocket, I probably would have a broken hip instead of a bruise. Long story short, the phone still worked! I shipped it into Motorola and they replaced the screen and sent it back within 10 days. I'm more careful now and have a good case to protect the phone. We are friends for life now. The sound quality is excellent and the camera is pretty good for snapshots. The Android apps will change your life! And let's face it, the world is moving to smartphones with or without us.