extremely fraglie! September 28, 2012

Reviewer:  Rodolfo 

The first time i broke it, it was in my pocket when i was out hiking/climbing boulders... I laid down with the phone in my pocket and the scream was shaterd. Ok my fault, so i payed the insurance and got a replacement. But the second one was not my fault. I charged out overnight (it got hot) i put it in my pocket with nothing else in there because was scared of scratching it, anyways, without any trauma to the phone i get to class to discover a crack all the way across it. But now i don't have insurance.

Don't Buy! Glass is incredibly fragile. June 18, 2012

Reviewer:  Elizabeth Taggert 

Would have rated this a 5 up until a week ago. . . but now I'm one of many to find out the glass (and customer service) stinks. . .check out these stories from other users [...]

Had the phone about a month. Definitely have dropped it but nothing worse than any of the other phones I've had for over ten years. Look at the phone in bed before turning in (notice that as sometimes happens, it's hot). Put it on the bedside table and wake up to a crack on the screen. VZ and Motorola not helpful.

Loving this phone..... Was very concerned January 15, 2013

Reviewer:  Harry Jacobson 

I have read so many mixed reviews... was a bit concerned, but took the plunge and have zero regrets after 2 months.
This is my 3rd smart phone coming from the Moto Droid X (which was much improved with rooting and custom ROMS)

So many have said the camera is terrible... I am wondering if this has been addressed as mine is really good. Many times better than the X. Not as good as a dedicated camera, but I am surprised at how good it is.

Some say the screen resolution sucks...
I did compare to the Maxx HD,and Samsung S3. No question both are better... but reality is the Maxx screen is more than what I need in a phone. Seriously... some folks are just too picky.

Call quality is superb! Believe me I would love to bash both Verizon and Moto... but....

So many have said the gorilla glass is prone to cracking. Well.... this concerned me the most of everything I read. I have not dropped it... yet.
I did however purchase the Trident Aegis case and the Skinomi screen protector. Both of which are excellent! FYI: I returned the Otter commuter case as I felt the Trident offered much better protection. Also preferred Skinomi to the Zagg Perhaps 2 more reviews are in order.

Some complained about the speaker. Once again... I see no issue. More than enough volume and clarity.

Some have said the battery is all hype.... Well, all I can say is my friends with Iphones and Samsungs are always looking for a charge. Not me. I travel a lot for work. I see all the folks in airports huddled around the AC charge stations... Not me :-)

Earlier I said that I would love to bash Moto. Partially that is in regard to their locked boot loader. I work in communications IT (not verizon or Moto) As such I am totally into modding, ROMs, Rooting etc...
Truly, so far I see little need to root or opt for ROMs at this point. ICS 4.04 is really rockin' Granted Verizon loads up so much bloatware it's insane... but so far I see no issues. The onboard memory and processor are doing the job.

Granted, the 1.2 dual processor are not the newest and fastest. But the perceived speed benefits are minimal. My Quadrant score is killin' at 3198 (if you trust that benchmark program)

Anyway... why did I not get the Maxx HD? or S3? simple... the Maxx was on sale.

K.... Think that 'bout does it

new phone October 27, 2012

Reviewer:  R. Strange "Bob"  (wrightsville, GA) -

I received my new Droid Razr Maxx last week. So far everything is perfect. My only criticism is the Motorola Apps, they should be optional and not part of the system apps. Of course i do not appreciate the Verizon apps either.

The coolest thing is the automatic feature that turns WiFi on when i am at a known WiFi area such as my home. The video is excellent. Had small problem with the sound and had to reboot phone. No problem since.

Still trying to get used to not plugging in the phone each time im not using it. I previously had a Droid X and it had to be charged every couple hours if i watched a video or used Iheart radio.

Highly recommend this phone, especially for fellow truck drivers that their phone is their main way of getting communication from home and data services

Lemon - Prone to External Speaker problems September 20, 2012

Reviewer:  B. Adams "JeRk"  (Constantinople ... ;-)) -

This phone (and the non-Maxx) are both prone to the external speaker having a bad connection within months of purchase. Motorola will only ship you a refurb. Without an external speaker, phone cannot ring. Can't play music, alarms, reminders, etc. You can 'rub' the speaker and it will work for a short period of time. Do some searches online. I'd never have bought this phone if I knew about this issue and that only a refurb would be offered. Phone is less than 6 months old. GET ANOTHER PHONE, PREFERABLY NOT FROM MOTOROLA.

Outstanding Device ...Finally a smartphone with super battery life!!! September 13, 2012

Reviewer:  P. najarian 

I have owned Many smart phones, this is by far the best phone i have ever owned. Its android 4.0 which is ics, Dual Core, very snappy.The amoled screen is absolutley gorgeous. The most obvious thing when you use the phone is the battery, It is so outstanding, i use it for buisness and personal when not working, this phone will consistentley go over 24 hours with heavy use, here are two examples of the times.
unplugged for 26 hours showing over 4.5 hours talk time, 100 messages, and creating and faxing invoices and web browsing and the battery was at 20 percent, another example was 36 hours with 2.4 hours talk time and the battery was at 10 percent. theres never a moment were the battery drops quickly, it has excellent stamina and coupled with motorola's power management its nothing short of amazing. the battery life on my previous older iphone and my htc evo was so freaking pathetic after about four hours you better be plugging in.. and did i mention how beautiful the phone is, its very thin, very light but feels stout. I dont have a case on it and it has fallen out of my pocket twice, both times it hit the deck from about 5.5 feet high and survived. and with verizon in bakersfield ca we have 4g in most areas, the 4g speed is incredible, it shows download speeds that look to be twice as fast as my brighthouse cable. and also the cool ability to talk and browse at the same time is super cool. I just felt like i should share my opinion of this wonderful device..
one other very important item is going from att to sprint to verizon over about a 4 year period, the verizon service is stellar, very very reliable which is important when you have customers calling,half the time my sprint phone wouldnt even ring, and then to make it worse many times the voicemail that someone left me would not deliver to me for as long as 30 minutes, by then i would loose the job. now on verizon in 1 month of use I have only had 5 voicemails but it alerted me immeadiatley and it has only happened because i couldnt get my caller to stop talking to switch over quick enough..

costly upgrade September 6, 2012

Reviewer:  Arthur P. Haviland Jr. "AirshowFan"  (Tampa Bay, Florida) -

I had been very happy with my Droid, so I decided to stay with an Android phone when I upgraded directly from my provider who charged me $30 for the honor. I was not happy with that and negotiated a one month credit on my data plan which was also downgraded from unlimited to 2GB per month. Reception and voice quality on the phone are excellent. It was easy to transfer my contacts with gmail. I created a music folder on the SD card and downloaded 4.5GB of tunes which the phone readily accepted. The phone comes with a lot of storage available. Half of the 16GB internal space and all of the 16GB SD card is available for apps, photos and music. One reason I stayed with Android is the ability to tether my laptop with PDAnet. When I don't have a free wifi connection, I have used PDAnet frequently and it works like a charm. Can't do that on an iPhone without hacking it. With the Razr Maxx, I have used Foxfi and it works like a charm. Battery life has been exceptional. On a recent trip to Vegas, I uploaded a photo to Facebook and read several emails during the day, then surfed the internet for a couple of hours at the airport. On my flight home, my iPod Nano battery was dead, so I used my phone for music on a four hour flight. After the flight, I checked and the battery was still at 60 percent. My phone has been on for 15 hours today with light use and the battery is at 80 percent. One thing that affects the battery is navigation. I used it in Vegas to find a location and it did wear the battery down. Hopefully, I have not experience problems with the screen that others have.

Best phone ever!!! August 14, 2012

Reviewer:  Nathaniel B.  (ATLANTA, GA USA) -

I've just left a Galaxy Nexus and had a Droid X before that plus iPhones. The Razr Maxx is absolutely the best phone I've ever owned. There's a lot that's not stated in the specs. Of course it has an amazing battery but it's not just the battery. Motorola has tweaked the phone so that it uses less juice. I installed a 3800mah extended battery in the Nexus and it still didn't last half as long as the Razr Maxx so it's not just the battery size, it's the tweaks to the phone so that it consumes less power while performing better. Everyone knows about the battery but there are a couple of other big plusses.

The second big plus (in addition to the long lasting battery) is the reception. In the same spot, the Razr Maxx sounds clear whereas the Nexus either drops the call or is choppy. I've verified this in several places. The Razr Maxx's reception ability is miles beyond any other phone. It's worth it just to keep from sounding bad and dropping calls. BIG plus but it's under reported.

The third thing are the Smart Actions that are built-in. They replace an app called Timeriffic but they work better without jamming the phone. You can set your phone to turn on wifi at a preset location, turn off the ringer at preset times, etc. I have regular meetings and church so now my phone goes into vibrate mode at those times without me having to remember to set it. I usually wanted vanilla android but not any more. I like the Motorola skin and tweaks much better and I've had no jams whereas vanilla seemed less stable on the Nexus.

It's waterproof. There's a youtube video that shows the Maxx immersed in a bathtub for 20 seconds with NO damage. Now I don't worry about being caught in the rain while jogging. Scratch proof glass, tough phone, super reception, unreal battery endurance, great tweaks. etc.

PLUS it's got GSM capability built-in so when I travel out of the U.S. my phone works on the world GSM networks. My brother has a Maxx also and both of us have owned the high tech phones since the Treos. We've never been this giddy with a phone. Rarely are we over pleased but the Razr Maxx has gone way beyond our expectations and the hype. You won't regret this phone. Ever!

If I could give it over five stars I would make this a ten star review and rating.

Love this phone compared to the original Droid Razr June 8, 2012

Reviewer:  Slick Shopper  (Huntington, NY United States) -

I absolutely love this phone. I originally had the droid Razr and the battery would die within hours. Verizon wouldn't even admit there was a problem. But this phone easily lasts much more than the "twice" as long that they advertise. I can actually use this phone and not worry about it going dead throughout the day. You do want to disable 4g in places where you don't get a good signal and turn off wifi if you're not using it. Smart actions make this easy. The Android OS is great and I can't wait for the ICS upgrade later this month. I rated the original droid razr 1 star but this definitely earns a 5, mostly because the battery makes this phone usable! Thank goodness sanity prevailed. Well done Motorola.

superior phone April 9, 2012

Reviewer:  A Boy Named Sue 

This phone is amazing. I've owned mine for over a month and I'm still amazed every time I turn the display on! It's lightning fast, the camera is so sharp and loaded with tons of neat features, and it can do everything the iPhone can, just better. Get this phone! Plus the battery life is ridiculously long-lasting. It's durable, the screen is huge (but not too huge), and I love the 4G access. Seriously, I don't understand why people keep choosing Apple when phones like this are available. No contest at all.

Purely Emotional YES! Oh, YES! March 13, 2012

Reviewer:  Ann M. Clemmer 

My Smart Phone experience started with a Blackberry that started well but ended up being a nightmare I'd rather forget. Fast forward to two years ago when I got the first Droid. I was MUCH happier with that. It took a licking and did everything I needed. I was fine to keep my old DROID without a contract.

Ever notice that they're nicer when you don't have one?

But when someone told me the RAZR was faster, I had to look into it. I passed on the RAZR because of the battery, but the RAZR MAXX is a real dream! I've had it for over a month now. It feels different. That Gorilla Glass is smooooth! The Kevlar is texturized. Even with my small hands, it's easy to handle, but it did take a little getting used to.

Yes, it's faster. You can read all the in depth reviews. This is just an emotional I'M SO GLAD I BOUGHT IT! It was well worth the $$.

Other than the speed, I like that I can set my system to go silent, turn off WiFi & almost totally power down when I'm in church. I don't have to be that dweeb whose phone goes off in the middle of the sermon. I can make it so that it doesn't ring in the middle of the night unless it's someone I've listed to ring. It's all in the settings & does it just like I tell it to. A nice little battery saver is that I can tell it when the phone's not moving & it's between the times of 11p & 7a, I want it to turn all the battery suckers off (GPS, auto-synch, BlueTooth) AND the ringers off for everyone not on the A List.

We don't have 4G here, but I'll be ready for it when it does. I only have to drive an hour to it at this point.

The only negative is that the camera isn't the best, but I've GOT a camera!

To me, it's like my old favorite DROID on STEROIDS! Better! Faster! OH YES!

Don't buy this phone April 18, 2012

Reviewer:  David Thompson 

I've had my razr maxx for a month and a half and the screen is cracked. This gorilla glass is NOT what they tout it to be. The phone has never been dropped and spends most of its time on a table hooked to a charger while I use blue tooth to connect to it. I picked it up to take a picture and noticed a crack straight down the screen. I called Verizon and they were no help at all. Seems, if there is any physical damage to the phone at all, the warranty is void. It didn't matter that I didn't cause the damage, it was damaged.

Motorola is no help at all, they have the exact same philosophy; it's all my fault regardless of the facts.

I have the insurance, so it will ONLY cost me a hundred bucks to get it replaced, if and when the insurance company actually gets stock of the devices. Seems there are a LOT of failures for this device. For a cell phone that they advertise as being so tough, all it takes is a smile from across the room to crack the gorilla glass screen.

While I was at the Verizon store talking to a clerk about this problem, he skylighted the glass screen and it cracked again in a different place. When you have one crack the integrity of the glass is totally shot, so you WILL get more of them as you use the phone. A quick search of the web turned up scores of other people that had the same problem.

It's a shame too. This device is fast, the battery lasts a couple of days, really pleasing display and works well in fringe areas. Could be a killer phone.

If the screen didn't break so darn easily.

Droid Razr Maxx by Motorola overheats and kills battery July 23, 2012

Reviewer:  Joan H. Black 

The Droid Razr Maxx is not a safe product. It works fine for a couple of months then the battery starts overheating and ruins the phone. I have had two of these phones within the past 90 days. Stay away from this phone!

Also the voice recognition on this phone is very marginal. It tries to dial the wrong name a lot (name not even close to what you verbalize in to it). The Google Navigation has a great voice recognition system so I know it is not me.

The hot battery problem is the worst issue. It get so hot you cant hold it or have it in your pocket.

I owned the Droid X for two years and never had the overheating problem. Motorola has a lemon with this phone.

IN LOVE! January 21, 2013

Reviewer:  Jessica Hubbard "Jessica Hubbard"  (West Blocton, AL USA) -

I have had many phones over the years! My first touch screen was the Blackberry storm and it was a pretty decent smartphone for way back then. I had an LG Optimus T a couple of years ago and it was my first android phone. I was amazed back then with what that little phone could do and what android did for phones. I had wanted an iPhone, but couldn't shell out the money to get one. Now, fast-forward a couple years later. I received my Maxx back before Christmas, I had the option to get an iphone, but I chose this instead. I am glad I did. I have an iPad and iPod touch and so I've become a little disenchanted with the iOS. I want to always be able to customize every part of my phone and with the iphone it just seems a little too from the box. It's just become really boring, in my opinion. Android is constantly updating their software and with each update seems to come new and slight changes in interface. Also, I like that unlike Apple, Google allows Android to make and sell apps so you have two seperate markets you can get your apps from. OK enough Android vs. Apple! This device makes me fall in love more and more each day. I don't know if I will ever want another device, apart from the Maxx HD.

BATTERY LIFE: This is probably one of the things that caught my eye when I was shopping around for a phone. I mean who has ever heard of a smartphone that has a talk time of 21 hours?? If you actually like to use your phone for a little of everything if you have any other smartphone, you might as well pack your charger and be prepared to charge after a few hours! I am a gamer. I love to play games, listen to music, browse the net to prove to people I am right and they are wrong. I use my phone for everything, so it's so nice to know that I can do all of these things and not have to worry about it dying at an inconvenient time. I usually put it on to charge every night, but there are times I forget and still have about 20-30% charge and with this phone that means probably about 7 hours talk time. So, you can't get better then with this phone.

SCREEN: I consider myself pretty knowledgeable with tech stuff, however still not real sure what AMOLED screen actually means. Maybe it's the smoothness of the screen, or how it seems to be scratch-proof, or drop-proof. Whatever it is, I love it. The screen is extremely smooth and I don't like screen protectors (they seem to collect dust) and I am not the most careful person in the world but it honestly seems to not get scratches and I have dropped it several times (hard and face down) and it never cracked. It did however crack when I lost my phone and didn't know in time, it was ran over and it sadly was cracked.

DURABILITY: AWESOME!! I mean even with a huge truck driving over my precious phone and being cracked, this sucker keeps on ticking! I was getting calls from my boyfriend and he couldn't hear me, so I thought perhaps it damaged the mic, under further inspection it was the newly place screen protector over the mic prohibiting sound. LOL Before it was run over I dropped this phone SEVERAL times and there were maybe one or two little nics on the side.

RELIABILITY: I live in pretty much an area that is white on ALL coverage maps, however I can miraculously get a signal on my Droid if I set it in the window. I thought it was Verizon's excellent coverage, but my son has a Samsung Stratosphere and it doesn't pick up at all. That alone deserves five stars! I haven't had any issues with my phone freezing up or not working correctly.

MOTOCAST: It comes with Motocast, Motorola's syncing station. For some reason I was having problems with my computer not wanting to find my device, thank Heaven's for Motocast! I was able to download the music from my PC straight to my phone. It also allows you to upload your pics to your PC. Truly a great feature!

SIZE: I love how big the screen is! It's crazy how a few years ago, the smaller the device the nicer. Now, it's back to being big! The size of this phone is perfect, in my opinion. It provides a nice, clear, crisp picture for viewing movies or pics. Despite it's big size, I can still slide it in my pocket (which is how it ended up run over, so be careful that your pockets are good and snug and not side slits).

CHARGER: The charger is cool because it has two USB ports, so you could actually charge two things at once. I, however, would recommend that you buy Amazon's charger for Kindle Fire [[ASIN:B006GWO5WK Amazon Kindle PowerFast for Accelerated Charging (not included with device, for use with the new Kindle Fire or Kindle Fire HD models)]]I can fully charge my phone in like two hours.

VERIZON: I think that Verizon probably really does have the largest and fastest 4G coverage (everyone seems to say they do!), I don't quite like their pricing plans. I really think that we are being ripped off with these data prices! I mean it makes you wonder how Boost and other prepaid providers can offer unlimited everything and charge $45-$55 a month and still be able to make a profit! GREED, enough said. Although, I don't quite like my bill I am happy with the service.

I could really go on and on about my love for this device, but I will stop! This simply is an excellent product! I'm sure that the Maxx HD is a little better, since it's the MAXX updated.

love this phone November 6, 2012

Reviewer:  Amber Willis "willis5600"  (Arizona) -

I bought this phone when it first came out from amazon. I was looking for a good phone that would last longer than a couple of hours of use. I looked at a lot of side by side videos of the maxx against a lot of different phones and was happy with the out come. I ordered the phone and it came within 2 days. I was very happy with the phones looks and the size and a that. I took the phone to verizon and had it set up. It took me a couple hours to get it all set up and how I like it. There was a couple of things I wasn't crazy about but you deal. I have had the phone for quite a while now and have not had any real issues with the phone. I know that when my daughter was playing a game for two hours and I had a case on the phone, it did get hot and froze. I did a hard reset and it has been fine after that. I still have the phone. I still LOVE it. I suggest to everyone I know that this is a great phone.

DROID RAZR maxx 4g August 4, 2012

Reviewer:  eric  (kirksville, MO, United States) -

This is by far the best phone i have ever bought. I love it. Battery life is great. Not 21 hours for me but i am an exstreamly heavy user. "Gamer" . It lasts 16 hours easy for me which is wonderful i love it. ICS is quick and responsive. Cant say enough good stuff about this phone. This phone has set a new standard for future. Smartphones to match or surpass. Signal is great never dropped a call. It doesn't Heat up like other phones I've Had. Its built strong. The only drawback. Of this phone. Is where they put the plug ins they're on top which i personally don't like. But if that's the price of having this wonderfully wonderful phone I'll pay it gladly. The onscreen keyboard is big enough to use easy and i have big fingers. So don't let no keyboard stop you from this great phone.

Good phone overall July 29, 2012

Reviewer:  Alex M. 

I have had this phone for sometime and I feel confident to say that this phone is very good at most tasks. The reason I considered this one before anything else was the huge battery that comes with the maxx. NO PHONE IS PERFECT. In my case a powerful battery is very important because with a weak battery not even the most advanced phone is gonna work for a long period of time compared to an average phone. I do not have to think too much about charging it everyday or to close programs, turn off wifi,gps,bluetooth, etc. I no longer have to deal with task killers,battery savers or anything all the time.GPS is awesome, it takes 1 or 2 seconds to lock in, I previously had a motorola droid X and was happy with the performance overall but the maxx excels it. The camera is not the best but is not the worst either, all I had to do was get a camera app from google play and now the pictures look better. I have upgraded to ICS and my phone has no bugs, screen is very good it looks nice, I am sure some other phones may have a better screen but the difference is small that some of you would not notice anyway.If I wanted to have a nicer screen I would have gone with a galaxy samsung but then I would not have the stellar battery, accurate and fast GPS, good reception and solid construction of this device because I do not feel is gonna break easily. I am very happy with the maxx that already upgraded another line with a second maxx (family plan 3 lines)
If beautiful screen and incredible camera for taking pictures is a must for you then galaxy samsung could be your choice. I hope you choose the one phone that is perfect for your needs in the same way that razr maxx is perfect for me.

HTC is a better phone July 25, 2012

Reviewer:  Disappointed 

When I re-upped with Verizon, I chose this phone over the HTC Rezound. What a mistake. My previous phone was an HTC Incredible and I loved that phone. It was a 3G phone, so I wanted to upgrade to a 4G. The Verizon rep really talked up the RAZR Maxx. Perhaps they are told to do so. Not sure why. The phone locks up all of the time and the speaker is horrible. I'm seriously considering selling this phone and buying a HTC phone again.

Great phone July 17, 2012

Reviewer:  Frederik Maul "H8rade"  (Sanford, NC) -

The phone is fast and smooth. LTE speeds are decent, 3G seems a smidge slower then T-mobile. The GPS finds it's bearings much faster then my old Galaxy S did. The phone doesn't always transition from LTE to 3G towers as well as I would like. I occasionally lose my internet radio station when I drive from 3G area to LTE. Battery life is excellent for an LTE phone. I was worried whether I would miss having the ability to swap batteries, so far no. The phone lasted about 2 days on a charge. This is with light/moderate use. I don't use the phone much at work, just before and after. Make sure you have wifi enabled when you are home as this phone is capable of using tremendous amounts of data.

Not happy about paying for 2 days of service while phone was in shipment. I think I would rather buy local if price is the same in the future.

These are my initial impressions of the phone, the service and buying from Amazon.

WOW June 9, 2012

Reviewer:  Sven "Sven"  (MI) -

Phenomenal battery life. Very thin considering it's battery sets the standard for all others. Build quality is excellent with Gorilla glass, aluminum, and kevlar. Feels much more solid than any other phone including the iPhone which is small and weighs more than it seems it should. Call quality is very good and I've found the GPS locates quickly. Processor speed is snappy and playing video, browsing, games and general usage are good. I have no problem with the screen, it's not the most pixel dense, but the colors are perfect and it's very sharp. There comes a point when a screen below about 5" is sharp enough to not notice pixels and I would assume a super high resolution screen would affect battery life also. I generally leave GPS and Bluetooth on when out of work and even after moderate to heavy use this phone leaves me with 30 to 40% battery left at the end of the day. I absolutely cant stress enough the relief of not having to worry about charging this phone until an honest 2 days of use. I've gone 3 days of light to moderate use before charging. No other phones even interest me without this kind of power. I'm glad Motorola USA is making the best phone available. With Google's purchase of Motorola things should even get better. ICS please.