I like this phone December 13, 2011

Reviewer:  Mike  (Madison, WI United States) -

I like this phone. I have been using it for a week. It's large and the screen is fantastic. The glass is very easy to keep clean. It seems well made and though it is very light it has a comfortable feel of quality. If you want a small phone, though, don't buy this one. I wanted something larger with a good size screen. And, it does fit in my shirt pocket. The camera too is really excellent. I was surprised by the quality of the photos. The sound quality is terrific too. I got what I wanted.

My RAZR works fine!! December 11, 2011

Reviewer:  G. Conner 

I had a Droid 2 for about two years and was ready to upgrade. My battery last about a day and a half. I don't do any texting, just use the phone for calls, brouse, and play with pictures. I should add that I live in never-never signal land and don't get 4g. Went to the city last week and was amazed to watch movies (Netflix) while sitting in a parking lot on 4g. I was able to get Motocast up and running (to my surprise). It is really neat to access my home computer. For me it is a awesome phone and I can't imagine that in a few months it will be old news (out of date).

Droid Razr beats 4S HANDS DOWN December 10, 2011

Reviewer:  zsmith2007 

This phone has been awesome. Ive used the heck out of it already and it is consistent. The biggest complaint I have heard is about battery life (which all droids seem to have difficulty with) but with this phone I have been connected to either 4G or wifi 24/7 with at least a few hours of call time a day, and my battery is on its second day straight without a charge and is half full. So (knocks on wood) battery life has been excellent for me. It moves very quickly, no lag time even on heavy demand apps like double twist. Its VERY thin and lightweight, it doesn't feel like its even in your pocket. Yet the phone itself doesn't feel cheap. It has enough heft that you can tell it was made well. This phone has everything and WAY more that the iPhone 4S, excluding Siri which I hear something similar is being developed for Droid users already. I switched from Apple for this phone and I can tell you it was more than worth it.

sharp razr December 9, 2011

Reviewer:  reviewer "kk444" 

have been using for about a week, no complaints and so far enjoyed the experience with the razr. Excellent industrial design of the device, especially in details. Phone is indeed "THIN AND LIGHT" and feels good in hand, the back bump where the camera is adds a nice "disruption" to the otherwise would be dull flat surface, and with that when I am comfortably leaving it lying on the desk, the bump acts as a "mini stand" or whatever you would call it.

Android works perfectly, apps downloaded installed no problem so far, and the essential apps comes with the phone all make sense (except the games, tho).

In my view razr is superior in all aspects to some of the other "most-admired" phones, only complaints at this time are: 1) no unlimited data plan; 2) not much accessories to select from yet; and 3) no "Razr-S" model that uses a smaller screen (say 3.7 inch).

Ignore the non-reviews November 22, 2011

Reviewer:  dennis  (Merced, CA) -

I will update this once the phone has arrived.
Please ignore the 50%+ reviews on here that whine and complain about the upgrade price vs. new customer price, as those people have a choice to buy elsewhere. I will be reviewing the phone based upon...the actual phone (once it arrives).

Great deal for the Holidays! Thank you AmazonWireless November 12, 2011

Reviewer:  Samji "xpoweruser"  (North East USA) -

This is my first touchscreen smartphone after Palm Treo 680. This is the best 4G-LTE Phone in Verizon wireless network. I been getting 4G LTE connection at my workplace, which is a basement of a huge building, where the wireless connectivity used to be spotty.

I will be giving it 4.5 stars, because of the lack of good user guide, getting started or how to customize it. Its taking some time to get used to it and find any online guide how to use it. So I am creating a Android Fan club called "AndroidSouk.com" with Google site. Please join me to read and post your comments or share any useful tips and tweaks to use this phone.

================
I missed the 11/11/11 deal and I been hoping to get something but this is a great holiday surprise from Amazonwireless and Verizon. I never dream of getting this phone for a penny. And I immediately ordered and just waiting to get this phone. Its my second Razr after Razr V3, yes still I am using it as a backup phone and I believe I will be using this one as well as that long!

Good Phone - Bogus Hotspot Functionality December 16, 2011

Reviewer:  R. Kirkner  (Florida) -

I bought this phone after carefully weighing the pros and cons of this device vs. the Iphone4s. It was a close call but I opted for the Razr as it (supposedly) can function as a mobile hotspot and can connect 5 to 8 devices depending on whether you have, respectively, a 3g or 4g connection. The intent was to replace a MiFi device I have and combine everything in one device and one set of charger cords. Seemed like a good plan until I hooked the hotspot up and tried to surf on my Ipad. When functioning as a hotspot, you will be able to access certain websites but not others in a seemingly random fashion. I called Verizon and spoke with someone who eventually shunted me off to Motorola but promised to call me back about a billing adjustment should Motorola not be able to help me. The Motorola tech had no idea what I was talking about until we both logged on to Motorola's own forum where we read through 4-5 webpages of complaints about the same issue. My problem was mirrored in the comments of the folks there who received the same promise - that Motorola was working on it. Well that assertion started over a month ago if you read the forum messages and no one, including me has gotten anywhere yet. It is clear that one hand does not know what the other is doing and when I mention hands, I mean the goddess Kali because Motorola tech support vs. Motorola vs. Verizon vs. Verizon tech support profess to be unaware of ANY issue until you show them the documentation of this issue.

I'm not big on conspiracy theories but the forum posters have, like me, been promised action and a response but the reps for both companies tell you they'll respond then go away and don't come back. Perhaps, after a month, both parties have found the the problem is insoluble and something that they shouldn't let get in the way of a multi-million dollar ad campaign. Why else the CIA approach to customer service?

The Verizon rep I spoke with assured me that she would call back before 5PM on the day we spoke and I'm sitting here 3 days later waiting for that call. A pretty shoddy way to treat a customer all the way around. I've cancelled my hotspot service as it is useless and unsupported. My phone is within the trial period and may be going back but I haven't decided as it really is a great device. I just have a problem when a business partner gives me the runaround and lies to me.

If you're considering the droid Razr and plan on using it as a hotspot, you've been warned. Don't take my word for it, visit the Motorola forum and you'll find what you need to make an informed decision.

Don't be concerned about the battery..... December 2, 2011

Reviewer:  Erik Richardson 

Don't be alarmed about all the reviews that have negative things to say about the battery. If you have no life and everything you do on your phone requires instant feedback from your friends on facebook or the like.....find more important things to do. You don't need to have everything synced ASAP. I use the phone for photos web browsing, etc. Awesome replacement for the Bionic. Which my wife now has and loves it vs the Droid X.

STAY AWAY FROM THE RAZR December 4, 2011

Reviewer:  Martin 

You'll see many problems come to light with this phone. It looks cool but that's all its worth. I got it on a wed, it wouldn't work on thurs. Verizon didn't know why it stopped and replaced it. Same problem with the replacement on sat. Now verizon said they got a bulletin that the phone is over heating and going into sleep mode to protect itself. You have to hold the power button and down volume button together for 10 sec to bring it back. I told them they can have it back and picked out a different phone. Heat kills any mechanical device and with the contained heat in this thin phone its going to destroy the device in a short time. I bet down the road you'll see a long list of complaints on the razr.

Basically, this phone sucks February 6, 2012

Reviewer:  Andrew Orth  (Aurora, IL United States) -

Poor calling quality, poor sound, drops data, turns off on its own, over 1 minute to power on, camera is terrible when not in sun, and the battery is absolutely horrendous.
The only thing thats good is the video.

Ignore the pissed off Verizon customers, this is a great phone November 11, 2011

Reviewer:  L. Ojeda  (New York City, USA) -

Verizon Wireless truly does not care at all about retaining its long-term loyal customers. Wah wah, neither does Sprint or AT&T or even T-Mobile for that matter. That has absolutely nothing to do with the rating of this phone, so I'm five-starring it just on principle. The phone itself is a marvel of modern industrial design. It's no iPhone, but honestly the Droid RAZR feels more like a man's phone than a shiny metrosexual's toy.

The irony these days is Apple has become so successful you have to buy products from other companies so you don't look like a drone just upgrading to the next iDildo just because they deigned to release a slightly newer version of the same old crap.

The Droid RAZR has its problems, but playing with this phone in public will draw attention instead of the yawns from people who've seen at least 20 other iPhones that day.

Droid Razr False Advertising January 24, 2012

Reviewer:  Droid Razr False Advertising 

I purchased this phone from Verizon on December 30th and in 2 days the "Gorilla Glass" was cracked. I didnt drop it, sit on it, squeeze it, or do anything to it to cause the damage. I was told by Verizon that they could not help me cause it is physical damage. I then contacted Motorola who told me to mail it in to them because it had "defective glass" and they would repair it. I only had the phone in my possession for 4 days. I mailed it to them on Jan 4th. On Jan 12th they told me that they would not cover it under defective glass and that I would have to pay an additional $102 to get it repaired. I paid the $102 on Jan 13th. As of todays date Jan 24th I still do not have my phone. I have called Motorolla Every day for the past week to find out the status of the phone and been told that they will look into it and get back to me. I was also told that the phone was repaired last week but that they have a new system so the computer has not generated a ticket to mail it back to me yet. It has been sitting on the shelf for a week (already repaired). I have written to Motorolla's corporate office and sent several E-mails. The only responses I get are "thank you for your input. Sorry for the inconvenience. We will look into this and get back to you within the next 24-48 hours." Knowone has called me to tell me anything. If you want my honest opinion, DONT BUY THIS PHONE. Its a really cool phone but when you have problems with it you will have to go thru what I just went thru.

I had to return it and I'm sad. December 17, 2011

Reviewer:  The Computer Genius "The Computer Genius"  (Tamarac Flor i duh) -

I got my phone from Verizon. To be honest Verizon is the worst place to buy from but since I could charge it on my bill and I am almost 6 months away from when my contract is up it was the only option.

As from what I read in other reviews Yes the phone has black blotches. However I only saw them in pitch black darkness which is not a normal way I hang out. I attempted to watch a movie in the dark on my phone and It did not interfear with the movie. I saw it when nothing else was on the screen or during boot up but it was slight. This was somthing I was willing to live with.

I loved the speed of the phone I loved how the screen looked and I did like the interface. I found it easier than my thunderbolt. People prised me about how clear I sound compaired to the thunderbolt and the clarity was execlent.

Now why did I return it in less than 24 hours? it did not play the older games correctly. I like pac man ms pacman, need for speed, space invadors. Raging thunder 2 was interesting It mimized it's self to a small screen. When I looked up the problem there was an app to download called spare parts and if I unchecked compatibily mode it fixed that game. But why should I have to go though all that. with compatibibly mode disabled other games don't look right. so...

I'm pretty sure the devlopers will get around (one day) to make those games compatable. but until then I will use my bolt. in the mean time the razr max is comming out.

Why did I choose this phone over the Samsung Galaxy nexus. Well the motorola was built better, In every Verizon store I went to the backs of the the nexus was falling off. Believe it or not I liked the colors of the screen better on the razr. Interesting enough I tried to download ms pacman on the sammy and I had the same problem as the razr. However on the rezound (which has a different chipset) it was good.

I'm hoping they will fix this so I can re purchase that phone or a greater one in the future.

Not ready for prime-time, if you do more than basic phone stuff December 25, 2011

Reviewer:  dan 

I got my Verizon Razr when they first came out and have been using it for a bit more than a month now.
My previous phone was the Droid.
I have to say, the size and weight of the phone is fantastic. The Gorilla Glass works as advertised.
However, you pay a big price for that size/weight convenience. The battery life SUCKS, unless all you need to do is basic phone and texting. If you need a device with long battery life, stay away from the Razr.
When I play Words With Friends, the battery will die in about 2 hours, same if I use the Navigation app.
Also, Verizon is having problems with their 4G service. About once a week I get a message on my phone saying that the SIM card has not been validated and that I need to turn off the phone and call Verizon on a separate line. Verizon told me it is because they are having problems with the 4G service. When the message is received, you have to go into your wireless settings and switch from CDMA/LTE to CDMA, then turn off the phone, turn it back on, go back into the wireless settings and switch back to CDMA/LTE, turn off the phone and turn it back on.
Sound like fun to you??
Also, I have not been impressed with 4G speed, vs 3G, so far. If I were to do it again, I would stick with 3G, save some money and use WiFi for high bandwidth stuff.
Another issue: mounting the phone to the docking station in the car and (the HDMI one) in the home is not as easy as it should be. Most of the time, you have to diddle (yes, that is a technical term!) with the phone to get the 2 connections to line up just right in order to plug it in. There really is no excuse for that kind of poor design, these days.
Considering what we have to pay for the phone and the service, we should expect (and demand) more, IMHO.
Hope this helps.

Internal memory - 8GB December 1, 2011

Reviewer:  Hayrcc 

Checked it at the Verizon store and saw that the internal memory is only 8 GB and not 16GB as stated in the technical review.

2 deffective phones and counting....good customer service though :) November 24, 2011

Reviewer:  Michael R. Dawson 

I ordered my first phone through amazonwireless for $111.11 for 11/11/11 and was STOKED. Used the phone for 5-6 days and then all of the audio of the phone went out. Whenever the speaker needed to produce a sound it popped, the ear speaker was not functional at all. First replacement came in the next day air, thus the great customer service.

I had 5 days to play with the second phone before it MYSTERIOUSLY did not turn on again. I charged it to 100%, which is important because the battery life IS HORRIBLE and texted my friend. After that the phone just plain knocked out, not responsive to the charger or power button with a black screen.

I am staying away from this phone and contemplating changing service providers away from verizon as well....

"could" be a good phone, needs a better company. January 1, 2012

Reviewer:  Jeff Koelpien 

I bought this phone since Iphone dropped the ball and didn't go 4g and switched to Verizon because my Verizon Ipad works up at the cottage and my other cell phones, not so much. I was impressed by it's thinness, although I added a rubber case for protection.

4G is new to the area where I live and work, and they don't have all the holes filled in quite strong enough.

Data reception is not as good as my Ipad or my wife's Iphone, also from verizon. Our building may be thick old brick and concrete, the other phones worked and the razr did not. The screen may say 4G and I would ask it for a web page, it would try a few seconds, the 4G would go out and say No internet connection available. The sales staff at the Verizon store are all like "4G has got better penitration and we got great coverage downtown" and no they do not. He even swapped out the entire phone and sim card for me. He also says maybe it's my Apps. Really? I know apps can suck down battery life, take up too much processor time or freeze the phone, but "weaken reception"? The new phone, with only the factory apps, of which there are lots, was no better.
Even other places indoors reception was still weak or none.
I took a little trip, out of Verizon area, the phone said Extended, must be the new word for roaming, and everyhing worked fine at 3G. At home in the verizon area, when data network goes down, it is stuck on verizon and I can't do data unless I wind a WiFi zone. Data was out once a week for the first month I had the phone, and now it has been out for 4 days straight, I think I need to leave.

On a good day, in a good spot, it is fast. Speed test shows 4 to 4.5 Mps, new apps download and install in 2 blinks, my weather animated radar loads faster than it can play. Those days are few and far between.

Email was easy to set up to my aol and yahoo accounts, but it can't delete, and my other folders are not there. That is to say that any emails I read and delete at home or on my Ipad are still on the phone. It just accumulates them all and the phone must be deleted seperatly. Any new email read on the phone and deleted is still on the servers and shows up on my other devices later. I do not have this problem with my ipad, my old phone or my wife's verizon phone, just the Razr. The sales staff could not figure it out, none of them had a razr, and the Bionic, which they said had the same software, does not do it. My other custom folders also shown up on every other device, not the Razr.

Music management was a little tricky that they want you to install mamager programs on your computer and there's a program from Motorola and from Verizon, and which am I supposed to use? Supposedly these programs will transfer on your home wifi or keep your stuff in the cloud, but you need the corrisponding app on your phone, and the app of the exact name doesn't exist. The main Vcast app is like a monthly paid subscription to also buy music, and to keep stuff in the cloud is also a storage fee, so I skipped the extras and just plug it in. The music play ok out of the small speaker, it's not supposed to be a boom box, and it hooks up by bluetooth to the car for music and phone.

The camera is an improvement over phone cameras that I am used to, it has a pretty strong led lite to illuminate a dark room at least 30 feet, there may be some motion blur, it is hard to hold a light camera still as you are pressing on it. In good light it takes good pictures, I can even enlarge them a bit before seeing pixels. Taking it to a bar and shooting a rock band is tough, the stage is crisp but the guys have motion blur. I can see my led has lit, but obviously shutter speed is too slow. Video of the rock band is reasonably good for a camera phone. When the lights would change color the exposure would flare up a little for a few seconds until exposure ajusted to the new color. if someone walked in front of the phone it would flare up again.
Sound for videos was mostly ok, considering it is just 1 little hole, and I was standing right in front of the speakers, just to test for overmodulation, and it was just a little distorted.
Videos are widescreen and play back on my computer horizontally, so you should be holding the phone that way.

The plans suck. You have to buy a data pack for each and every phone. Verizon don't know the meaning of family. And text is a seperate package, for each and every phone. And by their failed attempt to fee us for credit card convinence, they obviously aren't the type to give us any package deals soon.
Insurance is obscene for this phone like 7 bucks a month and still $100 replacement. It is even worse for Iphone. I have skipped this option, I have never collected on it previously.
Standard return policy is 15 days, but for the Christmas buying season, they have graciously exteded it to January 15. I have had my doubts early with bad signal at work, but this data abandonment for the past few days has pushed me to the point of returning it.

wanted love it but crashed every 6 minutes...so I got another one...mistake. December 30, 2011

Reviewer:  darthhalvor 

Total waste of my time. I got new sim and memory cards in case they were the cause of the crashing and...it still crashed. So I got a new one because obviously this was a faulty phone. As soon as I started downloading apps...crashed again and again. So dissapointing! I wanted to love this phone and it was a nightmare.

There are things I LOVE and things I can't stand. December 23, 2011

Reviewer:  G. A. Albacarys "Android Fanatic"  (Cincinnati, OH USA) -

I love 95% of this phone. I love how fast it is, I love how thin it is, the display is freaking MONSTROUS. I really like the hardware on the phone.

The 4G is fantastic, and I haven't had any problems connecting to data. I haven't had ANY app compatibility problems.

Now the bad stuff: I'm a custom ROM Fiend. My last phone was a Motorola Droid. I was on Cyanogenmod Nightlies for nearly a year, updating about once every four days. So, the lack of an unlockable bootloader on this phone is nothing short of tragic.

That being said, (not)Motoblur (or whatever it's called these days) is rather well designed. I alternate between the standard launcher and GoLauncher Plus and both run extraordinarily well on my device.

But the lack of custom romming, along with an extremely EXTREMELY annoying rattling power key prevented me from giving this phone a 5 star review.

Please review PHONE ONLY in here! November 12, 2011

Reviewer:  Florida Mike 

Nobody cares about your old phone dropped calls or how much better a deal new people get! People are trying to decide if they want THIS phone over other phones. If I could, I'd delete all your whining about non-relevant crap!