this phone SUCKS!!!!!! October 9, 2012

Reviewer:  pbiggs 

This phone sucks I have had it about 3 weeks and have had trouble with random little things some examples: cutting off and on by itself, screen freezing and some other things. The final straw as today after trying to hang up after a phone call my screen once again froze except this time it stayed frozen with that call on the screen for 4 hours and now it acts like its turning on but it doesnt. I so pissed and diappointed wishing i would have gotten an I phone or anything else actully!!

Best phone ever December 12, 2011

Reviewer:  Mark H. Webster  (Tacoma) -

I upgraded from the original Droid. My old Droid was working fine, but I was due for a discounted upgrade. I wanted to wait for the Nexus, but after seeing the reviews that made it sound rather fragile (and it's still not available) I decided to check out the RAZR. Lots of reviewers were complaining about the text quality, but it looks great to me. Sure, if you get out some magnifying glasses you will see the pixels, but why would you do that?

I like the engineering that went into the RAZR. The thinness, the gorilla glass, everything about it seems very well thought out. I was also tempted by the Iphone, but I wanted a bigger screen, and the bigger battery of the Droid. It's right on the edge of being too big, good thing I have big hands.

I bought the Otterbox case the same day I bought the RAZR, and it keeps the RAZR quite safe due to the raised plastic and rubber edges on the front and back. I examined the full coverage Otterbox but didn't like the belt loop. I ended up building my own leather and metal sleeve to protect the exposed glass side when the phone is in my pocket, or my backpack.

Regarding the battery, it's true that you can totally drain the battery in half a day if you are using the 4g to watch movies, but this is true of all big smartphones. I work on computers all day, I have no need to watch movies, or surf the net on my phone. I also don't play games. It's cool to know the phone can do all those things though, for those weekends when I am out climbing and need to check the weather. I'm not on facebook anymore (huge sigh of relief!) so I have no need to constantly use my phone on the weekends to post or check updates.

I get two to three days out of the battery (7am to 10pm). And I do that by turning off all the data: wireless and 4g. I've basically turned it into a dumb phone. For those occasions when I may need to keep the phone working hard all day, and I'm away from electricity, I bought an external battery pack from NewTrent. For only 28 bucks, I have a phone sized battery that will recharge the RAZR three times.

I was easily able to configure it to read my work email using the Corporate function to connect with Microsoft Exchange. But I set it to manual sync....again, I work at computers all day.

Lots of others have commented on the camera and powerful processor. I don't expect my cell phone to be anything more than a poor quality point and shoot, but the camera is better than my old droid. If a great camera is important, the iphone might be a better choice.

I've always loved the way I can easily get inside a phone running Android. Plug it into your mac or pc with the usb cable, and it acts like an external hardrive. Drag music, talking books, images, data files, whatever, directly into the phone. There is no messing around with itunes like I've heard you have to do on the iphone.

I love the smoothness of the operating system. This thing is very fast. It's super bright...all in all I'm happy I bought it and have no regrets.

Coolest apps so far: ColorNote for a "to do list", Akimbo player for listening to talking books, Dolphin browser with the LastPass password manager for tracking all my logins.

beautiful, but poor audio December 9, 2011

Reviewer:  Michael G. Durller 

The Good:

The Droid Razr has an AMOLED display that is really visually stunning. The kevlar back is a nice touch. The phone is speedy and quick. Battery life is good, given the dual core processor power of the phone.

Now the bad:

My 9 year old LG VX4400 has much better audio quality. A hiss can be detected in the earphone, external or internal, after every word is spoken. Even a person on the other end tells me that my voice quality is not as good, with or without an external headset, as my old cell phone. Audio / MP3's are also not up to par with an iPod, or even my foxit eslick ebook reader!

Update: Google sky map and the compass do not work correctly, reportedly due to an Android OS driver issue? Hopefully this will be addressed in an update.

Great Phone, but Battery and Camera Problems November 24, 2011

Reviewer:  Brandon 

Let me start out by saying that this phone is fantastic. I would even go as far to say that its the best phone out on the market today. It has an incredibly fast processor, which was the same processor that was in laptops less than five years ago, it has a super-thin body, weighs almost nothing, and has a great display. However, it's not the "perfect" phone. Like all of them, it has its share of issues. Battery life and camera quality haunts its rating, causing a 5 star to go down to a 4.

Pros:

- GREAT processor
- VERY thin
- Light as well
- The display, although not a retina display, is plenty vibrant enough
- 16 GB internal + 16 GB external
- Runs Gingerbread, but is getting upgraded to Ice Cream Sandwich in early 2012

Cons:

- Although the camera is 8MP, it still shoots rather grainy photos. However, unless you're trying to shoot professional photos, which you shouldn't be doing with your phone anyways, you should be fine.

- Battery Life = This is a big one. I have to charge my phone twice a day, once before going to bed, and once during work. The good news is it charges relatively quickly. The bad news is it loses its charge relatively quickly as well.

OVERALL

If you're looking for a new phone, this is definitely the one to get. However, if you want a phone specifically for shooting pictures, you'll have to find a different one.

Best phone on earth November 13, 2011

Reviewer:  Ricky 

This new phone is totally awesome in every single way....why?...extremely powerful, colorful and portable!
For sure this is not a one hand phone to handle. This phone is to be use with both hands and handle it well.
If you guys are single hand only, like our previous reviewer "jose" this is not the phone for you. Go get at Amazon the Blackberry Pearl that is for one hand only.
Portable... remember the old brick huge phones of the past? well now this phone could get you in touch of your people in not time this is a 4G phone!

Good phone until software update May 28, 2013

Reviewer:  Andrew K. Summar "CPA Nashville"  (Nashville, TN) -

Phone worked well for the first year. Purchased in 01/12. Software update occurred in early spring of 13. Wiped out email access. Voice mail access. Phone will no longer ring - only vibrates.

Portable allowing it to be moved from charger to charger May 7, 2013

Reviewer:  WAT71 

Loving the Droid Product I was happy to get the Droid Razr soon after I found the battery was almost dead after doing simple tasks. Apparently it has become an issue for everyone as my last update included a "Active Energy Saving program" In order to keep the phone serviceable they feel you must view the screen at 50% brightness and only sych data when your using the phone.

I cant wait until my next upgrade .. I will not even sell this phone used its that bad

poor workmanship April 16, 2013

Reviewer:  BGODDA "Bill"  (Baltimore, MD) -

I bought this phone due to the great reviews. After 4 months of use, I started to have overheat and lockup problems. I went to the store and they sent a refurbished one that did the same thing immediately out of the box. I returned it and received another refurb. It was good for one month and I had the same problem. Battery life was bad due to the overheating and I had to constantly reset the phone. it could be good, but it was not. I do not recommend this phone. I have since received a RAZR m from Verizon and one month in, I have not had any problems except the battery life.

Phone sucked April 3, 2013

Reviewer:  Josh 

Worst phone I've ever bought! Battery sucked. Extremely slow even with 4G. Nice design but with the performance so terrible the design means nothing. Hated e phone o much I paid full price to get an iPhone 4S and that was by far a better phone. Even with iPhones 3G it was faster than the razrs 4G

completely died 1 month after waranty expired February 18, 2013

Reviewer:  Ben 

I had this phone for about 13 months and was generally happy with it. One day out of nowhere it just went dead. At first I thought the battery was empty but I wasn't able to charge it up again. I saw the white LED come on sometimes but it still never turned back on. I took it to Verizon but they couldn't do anything besides try to reset it. Since it was out of warranty and I wasn't eligible for an upgrade they would have charged ~$600 to replace it. I instead switched back to my old flip phone. Eventually I got around to ordering a new battery for the Razr and installed it following instructions I found online. This still did not fix the problem. As a last ditch effort I even connected the phone's battery leads to an external 3.8V power supply but still nothing.

In summary...DON'T EVER BUY THIS PHONE, it has some major electrical/battery issues.

This phone is a tank February 7, 2013

Reviewer:  KSTROM 

I got this phone because it was cheap and still looked very sleek and professional. Not only does this phone work incredibly well for all of the things I need, but it is also a tank. I am the most clumsy person alive. I have dropped this phone in the street and it was run over by a car. It was dropped out of a third story window. It was dropped on hard surfaces multiple times. I have stepped on it, kicked it, and tossed it multiple times. It still looks new. I do have it in a case that I got for free when purchasing the phone in the store. It is a fairly simple case but this phone is actually a tank. It is so much stronger than an iPhone and so much cheaper. I have broken multiple iPhones, but this phone has lasted me quite a while and still looks brand new. I would definitely recommend this phone to my friends. The screen is huge, it picks up wifi really well, it is extremely strong, and the clarity is awesome. Plus when you lock it, the screen does a cool closing that look like a tv which is a plus.

Fragile "Gorilla Glass" by Corning Glass - broke - many people complaing January 11, 2013

Reviewer:  Jillian Coppolino  (Portland, CT, US) -

Phone fell off the couch and the glass shattered into a spiderweb. Rediculous. Forums all over have 100s of people complaining of the same issue, including taking a picture and the glass cracks. No support from Motorola or Corning Glass - costing $150 to fix. Don't by it unless you plan to not touch it or pay additional $150.

You guys have to be kidding January 9, 2013

Reviewer:  John 

I don't understand how this product can be rated higher than 1 star (only because you cant rate it zero). I know this phone is fast but... this phone has the poorest battery life of all the phones I have had - I can't get more than about 6 or 7 hours before I have to recharge. The Blackberry and Iphone I have had in the past (and will run back to when my conrtact is up) all had better battery life by hours!

Worst of all, this "smart phone" is not smart at all - after syncing for 7 months Motorola decided to discontinue supporting syncing software and now my phone wont sync anything but my email (no calendar, contacts etc). I wouldn't believe thye would have a product that would not sync a phone to a desktop - this is 2013 for goodness sake. After 8+ hours with Verizon/Motorola techs, I am told my phone will no longer sync to my outlook calendar etc but they will be happy to help me sync to a Google email/calendar etc.(can someone say hijacked).

Verizon and Motorola; two companies I would not recommend.

Best of breed December 2, 2011

Reviewer:  Scoop ""the real deal""  (Jersey) -

This unit oozes quality- the screen is brilliant-just watch HD video from Netflix and you'll understand why I say this. Fast- no lags, smart actions, motocast, 4g. So dang thin. Other than the forthcoming Nexus there really isn't a competitor out there, including the Rezound. Nuff said.

Best Phone available November 11, 2011

Reviewer:  Himanshu 

Hold the phone in hand and then one will realize that how light and thin it is. Amazing feeling. Beautifully designed UI. Best performance. LTE speed is bonus. 12.5 hrs talk time is one of the best in smart phone category. Will be upgraded to ICS. What else I need?

Best phone available in market as of today and for sure for many coming months. (Nexus ICS does not have any release dates yet).

I don't care if battery is removable or not. I don't want to take out battery.

BUYER BEWARE January 16, 2012

Reviewer:  penton42  (NJ) -

Little over a month after I began using this phone, its screen cracked. This occurred not because I dropped it on a hard surface, but simply because I had it in my pant's front pocket. I was taking pictures with a regular camera during a birthday party, and the simple act of bending down apparently created too much pressure for its screen.

Customer service reps with Amazon, Verizon and Motorola were all friendly, but all said that since the incident occurred more than 30 days after I bought the Razr, they could not simply send me a new one, considering what occurred to be "physical damage." In the end, I've had to spend a little under $100 to repair it.

Those considering whether to buy this phone would be wise to google "droid razr and cracked screen" should they need further collaboration of what appears to be a common problem with this phone. Perhaps it is because it is too thin? I'm not an engineer, but I do recognize a flawed design when I see one; it should not be so easy to break something like this.

I gave the phone two stars instead of one because it really is enjoyable to use. Perhaps not as intuitive user-wise as an iphone, but I was really happy and satisfied with it until this occurred.

Gorilla Glass? Take it from my experience - don't believe the hype.

DO NOT BUY . . . if you rely on Mobile Hotspot! December 21, 2011

Reviewer:  J. Bonds 

I normally do not give reviews: positive or negative. However, if you're a person that uses your phone and PAY for the use of the phone as a mobile hotspot, then you will most likely not like this phone until an update is released. All over the Internet are posts about how wireless devices (such as a laptop or a tablet) connecting to the RAZR are not able to browse many websites when connected wirelessly to the mobile hotspot. However, USB tethering does allow you to browse websites just fine. I'm okay with glitches as long as they're corrected in a reasonable time. But, this issue is not slated to be resolved until mid-February. That is ridiculous! Furthermore, the wireless signal that the RAZR produces is very weak. Whereas, with my Motorola Atrix I can get signal in a nearby room using the Mobile Hotspot, with the RAZR you should expect continuously weak signal strength at this type of distance resulting in both frequent disconnects and slow pages.

On the other hand, I do like the rest of the phone. It has a large screen and is very light. The battery seems to also do very well. Ultimately, however, I cannot recommend this phone due to Motorola's snail-paced fix to an issue that should be handled more expediently. In this case, a very expensive data plan that you cannot fully utilize.

Best Android phone on the market (for a few months at least) December 8, 2011

Reviewer:  duucfho  (Orlando, Florida) -

While the RAZR does have some flaws, it is overall an excellent phone that I would recommend to anyone.

PROS:
-Beautiful design
-Huge, great looking display
-Incredible benchmark performance...no lag here!
-LTE performance in Orlando is insane: 30Mbps down /10mbps up!!!
-No MOTOBLUR!
-Battery life is good, as I am not a "power user". In a 24 hour period, I went from full charge down to 20%. LTE on, WiFi on, GPS off, moderate usage. For about 10 min every hour, I would be either playing games, checking email, or using social media apps.
-Some cool accessories like the dock, if that's your thing

CONS:
-While it CAN be rooted to remove bloatware, the locked bootloader still means no custom ROMS :( Luckily, custom launchers like LauncherPro or Go Launcher have many features of custom roms, minus the juicy stuff like overclocking
-No removable battery. Not that big a deal to me personally, but may be a dealbreaker to some.

worst phone ive ever owned May 24, 2012

Reviewer:  siss 

the droid razr is a horrible phone and verizon is a horrible disrespctful company i had my droid razr for 3 WEEKS b4 my screen cracked while it was charging and its not the outside screen its inside under my screen.i am very disappointed in verizon for having being told toooooo many times about this issue and not doing anything like fixing the issue and replacing customers phones ive been with verizon for 9 years and i will be switching services! THE DOID RAZR SUCKS!!

Very productive phone March 22, 2012

Reviewer:  Vince J. Filippelli  (NY, USA) -

I moved from the droid x to the droid razr. There are alot of good reviews here, so I'll give my own observations in short style.
~ 4G coverage is spotty in my area and the network switching can cause hang ups (according to Verizon). Turning the LTE network off worked wonders.
~ Operating system is very fast, installing, opening the largest apps takes only a couple seconds at most.
~ Actual screen size is exactly the same as my old droid X.
~ Switching between wireless networks and cell network has been improved, no hang ups I experienced with my X.
~ Although it is slimmer, height and width are greater.
~ Battery performance is ok once you adjust on board apps, learn to use smart actions and task manager. Install an app killer!
~ Phone performance is good, clear calls, no problem.
~ Improved contact widget is handy, wish I had that for my old droid.
~ Camera performance is on par with the droid series, very good.