Excellent speed dial feature May 17, 2013

Reviewer:  Sara  (cental point, Oregon, United States) -

I have purchased this phone year after year because of the ease of use. Even for individuals with IDD who do not know how to dial a phone. This phone has 3 speed dial numbers that are pre-programed into the phone. So anyone can use this phone. There is no other phone that is easier.

WARNING! - PHONE DOES NOT WORK WITH WINDOWS 8! May 10, 2013

Reviewer:  Grayson Richardson  (Austin, TX United States) -

Please be aware that the PC Suite software that comes with the Breeze III does not work with Windows 8. The USB driver is incompatible with Windows 8 (even when run in compatibility mode!) Pantech customer service is aware of this, but says a driver or software patch will not be available for months -- possibly not until 2014!

You simply cannot connect your Breeze III by USB to your Windows 8 PC to download pictures or interact with your PC in anyway. You can install the software, but it will not connect to your phone when you connect your phone by USB cable. There's no mention of this on their website (yet).

I spent three days trying to figure out how to connect my Breeze III to no avail, and I consider myself fairly tech-savvy. I finally gave up and called customer service. They knew instantly what was wrong with my phone. They were very nice and very apologetic, but they have no solutions and they don't expect to have a fix any time in the near future.

This was an extremely frustrating experience for me. I've never had a tech company tell me that they had no solutions, no workarounds of any kind to offer me. And I cannot believe they haven't posted this vital piece of information on their website. It's not mentioned in their FAQ or in their troubleshooting materials anywhere.

I don't know if this is just limited to the Breeze III or to all Pantech phones. But buyer beware: Pantech did not convey to me any sense of urgency or desire to resolve this problem for their customers.

Very poor buy from ATT - not worth the money even w rebate May 2, 2013

Reviewer:  Keen Reader  (Nepal) -

I and my husband have had two Pantech Breeze III phones from ATT for eight months and we are very very disappointed. Worst flaw is that is turns itself off when you are texting a long message(!) despite full battery. Happens about once a week. Less important but still significant are very short battery life (his has 2 days with low usage), it can't receive photos from smartphones (our daughters' have two Samsung Galaxy phones). The files arrive but can not be opened. We can send photos but the quality is awful - much better from my Apple iPod. Final really irritating thing is that we have not received the rebate from ATT despite multiple efforts on phones and computers. It has been EIGHT MONTHS and they say "it's in the mail" but obviously it is not. Some contractor is now handing it and they are less responsive and responsible than ATT itself. Buyers beware!

Very Solid Basic Flip February 14, 2013

Reviewer:  Richard Beck  (Chicago, IL) -

Best sound quality and build quality and overall quality including menu and layout of any phone I have had in 15 years. People on the other end of the call say they can hear me better than ever before with this phone. Voice command also works perfectly after you 'train' it. So far no complaints whatsoever. Of course it's tiny display won't give you what an Android, etc. does but if you have to check an email or look something up on line it can be done. At least I can get back to answering the phone with one hand and ending the call by closing it. Very durable solid phone.

Worst phone I have ever used January 14, 2012

Reviewer:  JRB 

I wanted a phone for calling and some texting. I don't really care about music, ringtones, videos, cameras, etc..

First off, the physical layout befuddles me. I cannot stand having the 'voice recognition' and camera buttons where I am expecting the call and end buttons. I constantly press the volume up/down buttons on the side during use--I had my phone completely silent for the first week of ownership. The numeric buttons in general do not have a good feel, they feel sluggish and unreliable.

The software gets even worse. You know those three short cut keys on the top half of the flip phone? Well, those are useless because you can only assign 9 pre-determined options to. You get things like pill reminder, alarm, tip calculator, and junk. You cannot set it to something like inbox or recent calls. Even worse is that once you press a shortcut button you need to confirm that is what you wanted to do.

I'm used to predictive text on my Nokia. I press five keys and it tries to guess a five letter word. If it doesn't know it I can have the phone learn the word. On the Pantech Breeze if I press five keys it will try to guess four and six letter words before it even shows my legit five letter word. I don't know how to make it learn new words. It doesn't have the word 'scum' in it's dictionary.

This phone attempts to do some kind of multitasking. If you go to a function that is considered an 'application' the phone will keep it in the memory unless you press the right key combination to fully exit it. If you don't the application stays in memory and eventually you'll get messages about not being able to more than 3 applications at the same time. There is no way to manage what applications are running unless you try to open more than three. Anything that is considered an application is useless, because they're things like email, instant messaging, and some kind of application manager. And I'm not sure what the application manager is, but it's never opened for me, it just sits there and twiddles it's thumbs. maybe it's download a bunch of stuff from the network or maybe it really doesn't do anything. Either way you lose.

All of the games are 'trials' and over complicated.

With that said, I would be able to look past all the negatives, except I have a hard time understanding what people are saying on this phone. I tried to have a conversation with my wife that consisted of me saying 'what' and 'excuse me' at least once in response to everything she said. On top of that I have been told that I am more difficult to understand on this phone. And for me this is the deal breaker. I needed a barebones phone that worked and this is not it.

This phone is not worth the penny I paid. I am using AT&T.

It is OK. September 10, 2012

Reviewer:  Talsi P. Parbadia 

It is OK. Speakerphone and microphone is no good. Someone can hardley hear with handsfree phone. I would not recomand this phone to anyone.

I bought this phone, don't make the same mistake November 7, 2011

Reviewer:  BudNJax  (Jacksonville, FL) -

This is the worst cell phone I have ever purchased or attempted to use. The voice quality is poor: muffled and weak, and the battery life is absymal. While Pantech rates standby time as ten days I have been unable to get more than two days before the battery quickly dies, even with no talk time and with all the displays set on minimum. A second battery was same as the first and Pantech "suport" told me there's nothing they can do about the battery life. Stay away! Even if you get this "free" you will be very unhappy and dissatisfied.

Chrysler Media Center Warning November 10, 2012

Reviewer:  Paul M. Kankula  (Seneca, SC) -

I bought a new Chrysler 300L and the first thing that I notice was that its expensive Media Center would not pair with this phone. It would only pair a couple old Pantech designs. ATT and Pantech both told me that they should care less...

I really bought (2) Pantech P-2030 phones because the ATT webpage listed it has having a M4/T4 hearing aid feature. Our old Razor phones were rated M3/T3. The Pantech website list the phone as M3/T4. (My wife claims that she prefers to use her old Razor phone.) I have no idea what this Pantech is ACTUALLY RATED... It took me 3-4 weeks of trying just to get someone to tell me that this hearing aid feature gets turned on automatically -- not manually like my Razor.

Conclusion -- this is a nice Chinese made flip-phone and I like its physical design much better than my old Razor. However, this flip-phone design will probably be quickly discontinued, because kids don't like it.

Ok for use as a phone, but poor software support September 11, 2011

Reviewer:  Lyn  (Pacific Grove, CA, United States) -

This phone is acceptable for making and receiving phone calls, but if you want the other features in a phone this one is not very user friendly. The available software is the main problem. It is difficult to find and install properly, and simple matters like transferring photos to a PC are overly complicated, if not impossible.

Terrible sound problems and garbling off and on October 4, 2011

Reviewer:  Patty P "Patty P" 

Terrible garbling off and on of my voice to others and others to me off and on. Do not buy this phone! I also miss the nuances of peoples voices using this phone, leading to awkwardness. I hate this phone! I am only keeping it because I threw the box away and can't get my money back from AT&T. As soon as I can afford a different phone, this goes in the trash.

Edited to add: I later bought two inexpensive stick-on antenna boosters on Amazon that helped somewhat. The problem might even be with AT&T's service, in addition to the phone itself. I have used this in the city (at the house I had when phone was purchased) and out in the country (new house I moved to). I am now less than 2 miles from a tower and similar problems both locations, and also when traveling.

I later added these two cheap antenna boosters and though they did not give me more bars showing signal strength, my calls are no longer garbled most of the time, and my calls do not drop unexpectedly.

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Pantech Breeze II -- fail December 20, 2011

Reviewer:  E. J. Williams  (Miami, Fl United States) -

I bought two of these, one to replace my old Sony Ericsson W580i and one to replace my mother's older Pantech Breeze. I figured soon there would be no non-smartphones to buy for an AT&T plan and thought this would be a good time to update our simple non-smartphones. My mother loved the original Pantech Breeze (in white), but didn't like this one despite its similarity. I hate it.

My hearing is not that bad, but I am getting older and I find I need to turn up the volume over the years. This Pantech Breeze II has very low volume and I could barely hear callers even with the volume turned all the way up. Answering the phone is a nightmare because of the prominently placed volume rocker buttons on the left. I would hit those blasted buttons and either put the phone into silent mode, accidentally hang up on the caller, or reduce the headset volume to nearly zero every time I opened the flip to answer the phone.

It is almost impossible to call a person from your contact list in less than four button pushes. What is up with that ? How can you make it so hard to call someone ? Isn't that what a cell phone is used for ? Did I mention I hate this phone ? I am a geekette and don't have any problem modifying a phone to fit my needs and can usually adjust to most menu approaches on phones. The Pantech Breeze II seems to make a challenge out of seeing how many button pushes it can make you do to do the simplest of tasks.

I finally killed the phone, much to my relief. I slipped this phone next to my skin under some clothing while I walked the dogs and I was expecting an important call. Some phones are more sensitive than others to moisture, and this one is a complete sissy when it comes to moisture. Sure enough the little white dots under the battery cover were bright pink after a 10 minute walk. So I ruined the phone within two weeks. I had done this with my Sony Ericsson with no issues for YEARS. Yes, it was my fault, so I am not blaming Pantech, and my mother gladly gave me her Pantech Breeze II which I used for a few months until I absolutely couldn't stand it anymore.

I went back to my old Sony Ericsson W580i. Now I am obligated to two more years of AT&T less than great service which stinks. Worst thing I could have done since I was off contract for years prior to this. I should have shopped around for some unlocked GSM phones.

Don't waste your time with this Pantech Breeze II. Really, you will be sorry.

Terrible phone August 24, 2011

Reviewer:  Barbara R. Binder  (Atlanta) -

This is the worst phone on the market. It Can't hold a charge and very hard to hear.The Voice is garbeled, and just not good.I had a Samsung before and should have stayed with it.