Ridiculously poor battery life! September 26, 2011

Reviewer:  bhacioglu 

I am so disappointed in this phone I feel the urge to post a review for the first time.

So this phone is a "monster" as most reviewers say. It has many great features. But the battery life is so poor it negates all the pros for me. It is supposed to be a MOBILE phone, right? Where is the mobility if the phone has to be connected to a charger half the time? I am unplugging the phone from the charger in the morning, and by 2PM the battery indicator turns to yellow (yes i DID install the juicedefender). I am not exaggerating, i have not yet managed to use this phone one full day and this is when the battery is brand new. I am using it heavily for browsing and apps and one can argue use frequency causes the battery to drain faster, but what good are all the features if I have to refrain from using them to save battery life? And I am not even talking on the phone for more than 15-20 minutes.

REgarding the issues other than the battery, as a blackberry convert after 8 years, I must say I am very disappointed with some of the features in Android. If you're using something other than gmail, like a POP email service, there is no way to filter spam email, so you have to sort through your email from hundreds of spam messages. The google search on the home screen does not properly search in your contacts, songs etc which even the blackberry can do in the latest OS.

To sum up: Don't buy this phone if you have to roam around without access to a power outlet for more than 6 hours.

Broke after 1 year December 13, 2012

Reviewer:  D. Thomas "D Thomas"  (Chicago, Il) -

This phone broke in just under a year. Tmobile will not cover the phone and had to send it back to HTC. I sent it to them 3 times and HTC still won't replace the phone. Screen goes blank and the touch screen won't work. This was my primary phone, so this is not good news...I would avoid HTC.

question November 10, 2011

Reviewer:  bourjois 

I'm thinking of buying this phone, because my contract is up. Does this phone require heat sensation or can I use my nails? Also, how fast is the speed and memory?

Is HTC Sensation compatible with Mac computers? August 27, 2011

Reviewer:  Y2KDragon88 

I would like to know if there are any Apple Mac computer users using this HTC Sensation 4G phone? Would you able to transfer photos, songs, and contact informations by tethering the USB cable? Will it slow down the Operating System for the phone and computer? Thanks.

Best all-around phone you can buy July 6, 2011

Reviewer:  Mudrunner 

This phone has the best combination of performance, features, quality, capability, aesthetics, and price on the market right now. And forget about the bulkiness of other large screen phones, it has an excellent ergonomic design. No buyers remorse here!

Try this phone before you buy it, don't go by reviews August 7, 2011

Reviewer:  Am  (NY, NY) -

I tried this phone for a few days and have switched to the Samsung Galaxy 4G

My main reasons for switching:
Poor battery life
Poor phone/speaker quality
Not user friendly - no explanation of icons, widgets, apps and their functions

The phone is large which is good for reading and viewing video but it feels unwieldy when making phone calls. I felt I was making a phone call on a tablet. Also, the sound quality is poor. Make a few phone calls and try the speaker phone before you buy it.

Is not a user friendly phone. Does not come with a printed manual and you will need to call Tmobile and look up online forums to perform some very basic functions. HTC should offer free training classes with the phone.

The battery life is worse than the Galaxy. Check the tests done by Consumer Reports. Consumer Reports has rated the Galaxy higher than the Sensation and there is good reason for this.

Most reviews online seem to compare hardware specs...they seem to forget about software and usability by the consumer. And yes the Sensation is dual core, has a cool design and a larger screen but ...how easy is it to perform basic functions? Not very.

Bad Phone dont buy this March 13, 2012

Reviewer:  T. Gomez  (USA) -

I have only had my HTC sensation for twenty four hours and I already know I will be returning it. This is the least user friendly phone ever made.
Pros - 1. Very beautiful screen. Cons - 1. You cannot create new photo albums. Every photo you have ever taken is in one album, so when you show your kids the photos from the zoo, they have to see all the pics you also took of your drunk coworkers at the bar. 2. Moving wigdets to the home screen according to the manuals instructions does not work. Period. Everytime you try you get an error 'Home screen full', even though you have ZERO wigdets there. You can change the wigdets, just not the way the manual says to. 3. Nothing is located where human logic would expect it to be. You have to open multiple icons to find anything. It is not just me because I was in TMobile for an hour and then didn't know where to look for things either, I had two reps helping me. 4. HTC sense hub has been down since I bought the phone. 5. There is no way to view a list of files on your sdcard. Period. You can only know what is on your sdcard by going into each icon separately and see whats there.

Be Careful The company t-mobile want to stole your money March 14, 2012

Reviewer:  Hambik 

Every month i receive bill for T-mobile 70 $ , and one mont and this is my last month that i use t- mobile servise i receive bill an 2190 $ . The company need a money and company T-mobile stole my money, and they say i have to pay that. what can i do, i pay that crazy bill 2190 $ and i am broke right now...

Dead in 40 Days August 12, 2011

Reviewer:  kellylark 

I won't bother you with the things I dislike about this phone, but this I know. 40 days after I bought it, the screen went black and never came back. I could hear calls and messages and texts coming in, but the screen was black and I could not use it. The bottom right-hand corner became dangerously hot. The entire device was a total fail after 40 days of light usage and not so much as one drop.

I'd bought it at a retail T-Mobile shop. It was both under warranty and insured. It was a $500 phone after all. Yet, only 40 days in, when it FAILED, I could not get a replacement in retail. I had to wait for a new unit to be shipped. I am 36 hours into the loss of my business phone, and I sincerely doubt my replacement will show up tomorrow. We'll see.

I am a quality consultant in a manufacturing environment. I know a FAILURE when I see it. The HTC phone failed, and T-Mobile failed when they hid behind "the manufacturer" and would not replace my phone on the spot.

Oh, and I should mention, I waited for 45 minutes for a store rep to get to me. Both were tied up on the phone trying to figure out earlier problems. Mine also took better than 30 minutes. The store reps never acknowledged me or my wait time. All around bad experience with the HTC Sensation and T-Mobile.

Broke July 10, 2011

Reviewer:  Shrink  (New york) -

I depend on my phone for business using the calendar and contacts and texting. After 6 days of use, I pressed the on/off switch and the phone did not come on. I panicked for I need it for my business. I left work and tried to find a Tmoble store. The man in the store said the phone is defective but was able to start it up by opening the back and pushing something near the switch. I went to the TMoble where I had bought the phone 2 days later to return the phone. I had been told that I have 2 weeks to return it. I wanted to go back to my G1 phone which has always been reliable until I can think of another phone to buy. I was told there is a $50 restocking fee. I told them that I would not have returned the phone if it didn't break in 6 days. They would not give in and I was charged $50. I also called customer service and spoke with 4 different people who said nothing can be done. I don't recommend this phone due to the flimsy switch and poor customer service.

ALL FLASH BUT NO SUBSTANCE : ( June 22, 2011

Reviewer:  CJ "ChefJeff"  (Ozone Park NY) -

I've been waiting for weeks for this phone, but I am so disappointed, it will be going back.

Pros: Sense 3.0
Gorgeous display
Takes great photos and video

Cons: Battery life is bad, lucky to get through 1 day of moderate use.
Reception is bad, drops to 2g often, or no signal at all.
Calls go directly to voicemail sometimes, phone won't ring.
4g is slow, download speed average 1.2mb upload .75mb
Call quality is poor, callers say I sound muffled, although they
sound clear to me.
Notification light blinks whenever it wants to, but there are no
messages, WTF!
Very laggy for a 1.2ghz processor, just not fluid at all.
Can't watch videos without it buffering every 30 seconds, unacceptable!

This is a 4G phone, but it feels like a 3g phone, I was swayed by all the editors reviews and hype.
I really wanted to like this phone, switched from Verizon, Droid X for this, what a mistake.
Don't know what I'm gonna do now.

Update June 27th: Went through 2 of these phones, same story.
Better functioning phones on T-Mobile than this.
I have owned 6 smartphones, this has been the worst P.O.S of the lot.
And for all of you that are trashing my review, go get one of these, and you will see.