true
Customer Reviews
Sort By: Showing 20-40 of 89 results Previous 1 2 3 4 5 Next

Average Customer Review: (89 customer reviews)


(Note: You'll be taken to Amazon.com and a new window will be opened)

Most Helpful Customer Reviews from Amazon.com


7 out of 9 people found the following review helpful:

Wow. Simply Wow. June 13, 2011

Reviewer:  Dan Antonson 

I had a Samsung Captivate that was recently destroyed. I left it on top of my car and drove down the highway, no joke, and I actually found the pieces. Needless to say, I needed a new phone, and I've had my eye on the Infuse since it came out.

The big sell for me was the large display, I have no vision problems, but I always felt that my Captivate's 4" screen was too small.

I walked in the store, pointed to the Infuse, and within 30 minutes I had one in my hands. It took me less than a day to realize just how nice this phone really was. The screen is simply brilliant. My co-workers were blown away by the quality of the screen (all of them own Androids, with the exception of one, who has an iPhone).

It also didn't take me long to notice the speed improvements. The Captivate is definitely noticeably slower. Don't get me wrong, the Captivate is decent, but I'm a power user. I have apps running / widgets / live wallpapers. And after awhile, my Captivate felt bogged down. I have my Infuse setup identically and it doesn't even hiccup.

The front facing camera is a nice bonus, and the battery life is surprisingly good. With the Captivate, I took it off the charger at 9AM and I was re-charging at about 6PM. With my Infuse, I went from 8AM to 9PM and I used the phone all day. I was blown away.

To put it simply

PROS
-Screen size
-4G (HSPA+)
-Battery
-Front facing camera
-Thin / Light
-Amazing speaker / sound quality
________

CONS (All minor / small issues)
- Froyo (would be nice to see a newer version)
- HDMI needs dongle to work

Note: I'll definitely be keeping this phone for a longtime, does EVERYTHING I need it to.

Was this review helpful to you?

13 out of 18 people found the following review helpful:

Phone command lacking August 12, 2011

Reviewer:  Bill  (Fresno, CA, United States) -

I may be wrong, but AT&T agrees. There are no Phone Commands built into this phone. The last 4 or 5 phones I have had, I could say call Lisa Smith, Home, and it takes care of the dialing. This is especially important when using hands free in the car. Most every car kits use the voice commands to run the hands free. AT&T sold me a Blue Ant S4 for my wife, stating it did everything within the Blue Ant, and did not need phone commands. Not true. The first thing it does when turned on is say, We can not find your phones voice commandsm please check your settup. You can use voice commands to search the internet, find a spot on the map, or directions. Why would they not include phone commands? Makes Hands free driving pretty impossible. My Motorola Roadster is perfect with my Droid X. Will not work at all with the Infuse.

Other than that, I am impressed. I have a Droid X, and I hated to admit that I thought my wife had purchased a better phone than I had when she brought home the Infuse. Now I would not trade her if she paid my bill. I need the hands free.

Was this review helpful to you?

2 out of 2 people found the following review helpful:

Former iPhone 3GS owner November 17, 2011

Reviewer:  J. C. Sones "Hoss"  (Jackson, MS) -

I am happier with the Samsung Infuse over the iPhone 3GS for a few reasons and they may just be personal preferences. First, the size of the phone is a plus for me. I know in today's world smaller and faster is what everyone else is after but I like the screen size of the Samsung Infuse. It is easier to read and type on and videos are better on the larger screen. I have large fingers and typing on the keyboard allows for fewer errors. A lot of electronic documents are adobe type documents and I got fed up with Apple's obstinate and hardheaded refusal to work something out with Adobe. I am not an intensive apps guy but the apps on the Samsung are just as plentiful on the Samsung Infuse in my experience as far as usefulness. Some apps available on the iPhone are useless just like a lot channels on cable or satellite TV. They can boast about how many apps they have but are they really useful? I am not trying to convince iPhone users to switch if they are happy. I am only providing my opinion on a phone that provides an alternative to the iPhone for anyone else that may have the same ideas about what they desire in a smart phone.

Was this review helpful to you?

2 out of 2 people found the following review helpful:

First smart phone, love it! November 13, 2011

Reviewer:  R.H. "R.H"  (Michigan, USA) -

My husband and I both purchased a Samsung Infuse 4G and signed up with a new contract through Amazon Wireless.

Previously, my husband had only a very basic, low-tech phone, and I had a Samsung Alias. We decided it was time to quit being tech laggards :)

We really enjoy the Samsung Infuse. Yes, it's big, but it's thin and the size does not bother us one bit. The screen is beautiful. The interface is intuitive. We are in the process of coverting our CDs to digital music and really appreciate that there is enough memory on the phones to use them as portable music players. Now we just need to purchase a blue-tooth speaker... Also, the speaker on the phone is great! Don't get me wrong, it's still a cell phone speaker and has limitations, but I bring it into the kitchen and stream Pandora while cooking...awesome!

I've read a lot about people who gripe about it not yet having the latest Android Gingerbread O.S., or not having dual-core processors, but what it currently has works great!

In summary, we are very happy with our purchase thus far, and even happier that we purchased the phones from AmazonWireless and saved a chunk of money :)

Was this review helpful to you?

2 out of 2 people found the following review helpful:

Simply awesome September 23, 2011

Reviewer:  miguel ruge  (CHARLESTON, SOUTH CAROLINA, US) -

Just like many reviewers I came from an iPhone 3GS I have a coworker who bought it and after much research and watching reviews on YouTube I was finally convinced to let go of the I phone having had the phone for over a month and learning how to adjust to the android system and the overall handling of the infuse 4G I,m very happy to report that this phone is really awesome it has sooooo many features I keep finding new stuff just about every day and the more I learn the more impress I get with this phone, the video quality it's just beautiful the pictures are just awesome and the movie trailers play with such high definition and sharpness I downloaded the movie "top gun" And actually sat there and watched the whole movie on my infuse and the android market has so many free apps which download and install at such high speed it's just incredible ,no apple password no hassels no waiting time , they download and install now
I keep hearing about the iPhone 5 they say it's going to bring this and do that I tell you nothing compares to that huge screen
my wives iPhone 4 feels so tiny on my hand now I don't know how I use to be able todo anything with it ,and that excuse that it's too big . . . it's not, it's just a matter of getting used to it you will learn to appreciate it afterward
so if you are thinking about it but have concerns just watch the YouTube video infuse 4G vs iPhone and you will see some of the things I'm talking about
I'm very happy with my infuse 4g and I'm glad samsung came out with a phone that it's much better than the I phone and the apple way of doing things
oh and the price of amazon it's great did I mention the $25.00 dollar coupon to buy Movies music or apps
Just get get it and you won't regret it

Was this review helpful to you?

2 out of 2 people found the following review helpful:

Awesome 4G Phone..!! July 21, 2011

Reviewer:  sonvik 

OK, I have been using my Samsung Infuse 4G for more than a month and I can say that It is the best 4g phone available in AT&T right now. Android is very nice operating system once you get used to it. Screen is breath taking and colors are very real. Battery life is very good if u stop running unnecessary applications from task manager, It lasts 2 days in my case with moderate phone and internet use. Unlike iPhone this phone has many ways to make it work your way.

Pros:4G capable
Breath taking screen, light weight, excellent camera and video recording capability
Flash support, Mozilla Firefox
GPS, 5.1 surround sound is a big plus

Though some issues I would like to mention,
1: Phone takes 3.5 to 4hrs to charge completely. I am not sure everybody has same experience or not.
2: Wi-Fi reception is weak compare to other devices and I tested Samsung Infuse side by side with other phones and It shows one signal strength bar when I keep it only 3 feet away from my router where all other devices including my laptop, TV, Home Theater, iPhone shows full signal strength.
3: Volume of incoming and outgoing calls could be better.
4: At&T's 4G network is just a joke as I get around 3Mbps in St Louis Metro area and I also tested during my trip to Michigan and it is nowhere near to even 5Mbps and they advertise up to 21mbps...!! I would say it is just 3G+.

Was this review helpful to you?

2 out of 2 people found the following review helpful:

Great phone until my speakers stopped working July 15, 2011

Reviewer:  S. Pughsley  (Largo, MD USA) -

The Samsung Infuse is a great phone. It has a fast Internet connection, the applications flow seamlessly, etc. For me, upgrading from a 3G phone to a 4G Android, was a major improvement. My only problem now, is (after 30 days) the speakers stopped working. Any phone calls where I use to put the person on speaker, as well as when I played music aloud, doesn't work now. I'm currently using my protection plan to get it repaired. *** Has anyone else experienced 'speaker's not working'?

Was this review helpful to you?

6 out of 8 people found the following review helpful:

Awsome Phone - switched from Iphone - huge leap June 15, 2011

Reviewer:  kingmb 

I am coming from an Iphone 3g. To me this seems like a huge leap.

The Infuse is Fast........so what its not dual core like the SGS2 or Atrix. It still pumps out video and webpages very quickly. It is almost/or as fast as a regular laptop IMO.

The best feature on this phone is its beautiful display, the colors are vibrant and the blacks are deep. THis is like having a mini plasma display....I don't get why some people knock this phone on blurry text due to its resolution being lower than some other phones.......They are crazy, you are being too anal.

The camera on this phone is also very good. The colors are very vibrant and the interface is nice. Who cares if it does not record 1080p Video, are you crazy. 720p is all you need. Especially if you are only watching on a phone.

The phone is very thin and fits in my pockets well. It feels a little big in my hand but that does not annoy me at all.

I have heard some people complain of GPS issues, but mine works and locks on fast.

Battery life is good. It seems to be better than my iPhone and I use it a lot more because you can actually look at stuff on webpages, and navigate quickly.

The hdmi adapter works but the Samsung media hub does not let you output to HDTV's with a rental ( i guess some copyright issue). Youtube worked fine and video recorded on the phone outputted nice.

The phone is just nice looking over all and it catches everyone's eye

I also love the Google interface. I like being able to press and hold the capacitive search button and go straight to voice search. Then I say "call Lauren" ( my wife) and it pulls her right up and I can call her. I also like the google voice integration. If you are on WiFi and don't have ATT signal, you can use Google voice to call. You can set the phone up to let you choose if you want to use Google voice or the ATT network.

The voice control in search or on any of the keyboards works very well to.

App's that I like to use are the Beautiful widgets, I like to use HTC sense super-clock. I also like the swipe-pad app. This can give you quick access to apps while hiding them. Circle Launcher is a cool app for accessing apps while keeping your pages clean.

The android software is nice because I can customize everything.....it takes a couple of days to get used to but I think its way better that IOS. It is probably harder for some people to pick up but once you do its awesome.

Lastly I thought the only negative to this phone was not having visual voice mail like you do with an I phone. I hate having to press 1 and go through my voice-mail. Well you can get an app for that. I downloaded You mail and it works great.

Was this review helpful to you?

1 out of 1 people found the following review helpful:

Its awful November 23, 2012

Reviewer:  Jason  (FRESNO, CA, US) -

I have had this phone for about 8 months now and i must say its the worst phone i have had. it freezes on me, its battery is the worst. The android os is nothing compared to my iPhone and the construction of the phone is cheap. It just stopped charging out of no where so now i have to buy a new charger. i would not buy a samsung phone ever again. To be honest, spend the extra 50 bucks and but the iPhone.

Was this review helpful to you?

1 out of 1 people found the following review helpful:

Infuse September 24, 2012

Reviewer:  Monique B. 

The Samsung Infuse is the best phone you could ever buy. Even though I paid a penny for it, it was worth the actual value of the phone. The phone has a lot of special gadgets that can help you through you daily life. When I bought the phone I was much more organized than before the phone. When my phone was stolen it was like I had lost my better half. I felt like I had to get re-aquainted with a whole new phone that I didn't like that's why I was so happy when I found the Infuse for the same price that I paid before. Now that I purchased my Infuse I don't have to build a relationship with a new stranger phone.

Was this review helpful to you?

1 out of 1 people found the following review helpful:

Phone does not work July 30, 2012

Reviewer:  Laura T 

My phone has had an issue with the gps since I bought it. I didn't realize it in time for me to send it back to amazon and had to go through samsung to resolve it. After waiting 2 or so weeks to get my phone back, it came back worse off than when I started. The phone won't start up and I now have to wait another 2 weeks to fix the issue I believe Samsung caused. The AT&T store won't do anything since I bought it through Amazon. They also admitted there were quite a few issues with this phone.

Was this review helpful to you?

1 out of 1 people found the following review helpful:

Solution to when it stops charging July 18, 2012

Reviewer:  D. Lee  (San Diego, CA) -

My wife both had this phone and after 6 months the phone stopped charging. We had to buy extra batteries and charge them in a separate charger and swap out the batteries continuously. I bought [[ASIN:B005CG2ATQ AmazonBasics Wall Charger with USB Outlet (2.1 Amp Output)]] and the issue of not-charging is gone! We've been using this for the last month and the phone charges every item now. Hope this helps others with the same issue.

Was this review helpful to you?

1 out of 1 people found the following review helpful:

I'm not hard to please but i'm no push-over either June 26, 2012

Reviewer:  Bart J. Schuck 

I appreciated a review here by "Ivan" and wanted to bounce off his "2 months later" post with my experience with the phone.

1. Ivan mentioned that his unit takes 4 to 5 hours to recharge. I went round-n-round with Samsung tech support, which as anyone knows is one of the worst in the industry. After some board discussions and personal experience, I found out that COMPLETELY discharging the battery at least once monthly actually helps the battery hold a charge better. Also, I bought 4 2100mAh batteries for the Infuse which I rotate on a 5-day cycle. I also bought an auxiliary charger so that when one battery is charging, I've got another 4 I can use (counting the OEM battery). If i use the phone itself to charge the battery, it only takes 2 to 3 hours. If I use the generic charger, it does indeed take 4 or more hours to charge. (To completely discharge, turn on GPS and other battery drainers until the unit powers itself down. Then charge.)

2. Ivan observed that "Your battery will drain while using it plugged in." That has not been my experience. Something may be defective on the connector of his phone.

3 Ivan observed "GPS accuracy is not that great. It takes forever to determine your location..." Amen to that. But all GPS units need line-of-sight to the sky. I have found just sitting in car will prevent my phone from acquiring satellite signal. But if I stand outside in clear view of the sky, it does better. It still takes a little time, but so does my Garmin dedicated GPS unit.

4. Ivan said that "The iphone keyboard is by far snappier and better..." I can't comment on that. I've never drank the iPhoney coolaid and don't ever want to. I use Swype on my Infuse and I love it. On a regular keyboard, I've been clocked at 45 to 55 wpm. But hey, I'm not writing a book on this thing (Well, actually I am but that's another story). Most of what I do is short text msgs, so I'm very happy with Swype.

5. Ivan mentioned: "Although the dialing pad is fast its still not as crisp and fast as the iphone's dialing pad." My response: "Huh? What?" First of all, I rarely ever dial a number. I choose from my contact list or have created shortcuts. If it is business I'm looking up, I use Google's webpage number recognition and dial directly from the webpage. Finally, if I do need to dial a number, I use the voice action and just tell the phone: "dial 555-555-1234" and it does it. So I really am not sure what the big deal is about the dial pad. On the rare occasions that I have had to use it, it worked just fine.

6. About incoming images, Ivan wrote: "Cannot zoom in or make full screen on picture messages received. I really liked doing that when i had an iphone." My response: That really is a minor inconvenience. Just save the image to your phone and then open & view it. Doing that, you can zoom just fine.

7. Ivan wrote: "Extremely weak wifi antenna. If I go to my backyard which is not that far I lose the wifi signal. I can still use it fine inside the house. The only way for the wifi signal bars to be completely full is to hold it right next to the wireless router." My observations: I have a G-series router and live in a single level, 3-bedroom, 1200 squarefoot home. If I'm in the kitchen (farthest pt from router) my signal is one bar. If I am in the room with the router, I have full bars and no, I'm not touching the router.

8 Ivan wrote: "4g speeds aren't really that much faster than 3g when browsing the web, unless you have full signal bars then you could notice a speed difference...but how often do you have full bars with ATT?" My response: I also live in Northern CA. Not sure what town he's in but I have great reception in the Central Valley and in the Bay Area (So that is San Francisco to Stockton and all points in-between EXCEPT the Alta Mont pass). And data speeds ARE much faster for me than my wife's Captivate which she still uses.

I have only one other item to mention & that is about Samsung's Media Player--junk! I got one of the original Infuse phones on the first day of their release which came with $20 of free movie download. I was never able to download even one complete movie.

This month (June 2012) marks my having the Infuse for one year. It is without exception the best phone I have ever had but it is also the first "smartphone" I've ever had. My upgrade won't come for about another 10 months and I've got my eyes on the upcoming Samsung Note II.

So, the points that Ivan & I have differing experience on would only be a point of ponder. On the matters we agree on, you're going to need to ask yourself if those features are really that important to you.

Was this review helpful to you?

1 out of 1 people found the following review helpful:

Ok phone June 13, 2012

Reviewer:  Alicia 

Ok so at first I loved this phone so much, even more than my old iphone 3g because of its ease of use and its capabilities. The camera is great and love the self portrait camera on front but its quality is not that great. I got the phone last august and it worked great for about 4-5 months then started overhearing while charging. I'd pick it up in the am after charging all night and even through the cover it was so hot I had to drop it! Since then it hasnt done it all that much only if I leave an app open. For about 4 months ive noticed it freezes alot if you have too many apps on the phone, even if theyre not running. The screen will turn black and then eventually go back to the home screen but has to reload all the icons as if the phone had been turned off. Either that or the phone gets stuck on the black screen and you have to take out the battery to reset it. Very frustrating when it happens daily. Since then ive deleted apps and just downloaded them on my kindle fire, but if you dont have that option, youll have to really pick and choose what apps you want. Even now it still freezes though. Good phone overall, but im definitely getting a different phone when it comes time to renew...

Was this review helpful to you?

1 out of 1 people found the following review helpful:

Excellent Phone, but March 4, 2012

Reviewer:  JK  (San Francisco, CA) -

I'll keep this short and quick. I love this phone. The large screen is the envy of many iPhone users. The battery life is great. The web browser is great. The camera is suprisingly great.

One minor complaint/question? How it is that I can't Select+Copy+Paste text from e-mails or webpages using this phone? If I'm a complete idiot, please let me know - this is my one frustration with this phone.

UPDATE: I'm seeing online that this phone just doesn't have the ability to select text to copy and then paste. Having been a Blackberry user in the past (which has had that capability for years now) and needing a smartphone for work, the lack of a Copy+Paste feature is really annoying. Otherwise, this is a very good phone.

Was this review helpful to you?

1 out of 1 people found the following review helpful:

GREAT phone! Excellent functionality. Large display! September 17, 2011

Reviewer:  ActionAndAdventure!  (Knoxville, Tennessee) -

I previously owned six (6) Dell Streak 5" Android phones (from Dell). However, as much as I wanted the Dell Streak 5 to work, I experienced myriad reliability problems with basic phone operation & its operating system. Nevertheless, I enjoyed Dell Streak 5, but I just couldn't get it to remain reliable.

Next, I surveyed the various Android PC-phones, and iPhones on the market. At the top of my list was ATT's Samsung Infuse (primarily due to its brilliant & large 4.5" display and well-designed form factor), MTC variants, and iPhone4.

After much thought, I chose Samsung Infuse (about 2 weeks ago), and I am extremely pleased with the choice. Interesting and useful to me, the basic Android App Icons are larger than comparable Android units - and if you experience any near-vision reading challenges (or simply desire easier close-in readability - without reading glasses), this phone offers an amazingly readable display - under any condition (dark ambient or bright daylight conditions).

Speaking of a brilliant display... like most Android software versions, Samsung Infuse offers the selection of Display, Brightness, then "Automatic brightness", or Manual control of display brightness. Under "automatic" control, the display is very readable outdoors, but for added definition outside, the user can uncheck "automatic" and raise the manual display to near 75 to 85 percent for an absolutely amazing & bright outdoor display. Naturally, this option will deplete the battery faster, but the option is there - and it works fantastically, if needed (for bright ambient light conditions).

Fit, build-quality, function, readability, clarity, brilliance, speed, storage capacity, accessibility and operability of this device is the best I've seen of any device.

I would highly recommend it to anyone seeking an extremely high quality Android phone.

I will follow-up later in following weeks with notes about this device.

Was this review helpful to you?

1 out of 1 people found the following review helpful:

Best phone ever! September 16, 2011

Reviewer:  F. Song  (Durham, NC) -

I've been an iPhone user for almost 3 years now and I agree it's the phone that "changed everything". I was waiting for the iPhone 5 but when I saw this phone with its gigantic screen I was so amazed. I put my iPhone right next to it and they look like 10 generations apart.

The Samsung Infuse looks and feels way better in person than on the pictures, it has all the goodies of the upcoming Samsung Galaxy SII (just less RAM and non-dual core processor) but the screen is ginormous. It's a good alternative to the 7" tablets since it's smaller, lighter and you don't have to carry the phone and the tablet.

Call quality could be better but overall I'm very impressed. Still waiting for gingerbread update from AT&T.

Was this review helpful to you?

1 out of 1 people found the following review helpful:

Easy to Use & Fast . . Size NO problem! September 12, 2011

Reviewer:  jimberry 

After months of looking around for my and my wife's first 'true' smart phone (new generation), I laid my money down on the Samsung Infuse and am thrilled I did. My wife went with the HTC Inspire (mainly due to price), but after seeing how simple to use my Infuse was, and that the size wasn't that big of a deal, she traded it in for the Infuse as well in just 3 short days!

Pros-
Simple to use . . .It seemed everyone (Apple People) were so concerned that Android was so complicated to use on the reviews. I have had no problems getting everything set-up, calendars synced, e-mail synced and widgets and apps loaded all without a single call for help. I'm not an IT guru, just a 30 something teacher. Now I can live without dragging around a day planner!! The HTC Inspire did seem a bit more complicated, and is the main reason my wife took it back. Not that the Inspire was that tricky, she was just jealous how easily I was getting everything done on my phone.

Size is GREAT (Surprisingly!) . . . I was also worried about the size originally, but have found it to be no problem at all. In fact, the narrowness of the phone is one of it's best features and the width fits in my pocket even in jeans. Girls, that's what you have purses for! Even with a TPU 'gel' case the phone is sleek and unobtrusive.

The Apps & Features . . . Come on!! These phones are crazy amazing. I have had no glitches and the flow, speed and power are truly phenomenal. Now this is my first 'real' smart phone, but what else can we really expect these things to do now? The multiple home screens on the Android are a great start to getting your phone organized!

CONS-
No FM radio . . . I know, old fashioned, but it's probably better off I don't go carrying this thing around the gym anyway.

Battery Life . . . I guess that's just the name of the game with everything it can do .. 2 Days light use

Price compared to the Infuse . . . What do you expect? It's one of the slimmest phones with the largest screen on the market.

DO NOT WORRY ABOUT THE SIZE, buy the phone and have NO REGRETS!! Great phone!

Also, as an aside, the HTC Inspire was a great phone especially for the price, which you really can't beat for $0-$29.

Was this review helpful to you?

1 out of 1 people found the following review helpful:

A true iPhone killer August 10, 2011

Reviewer:  MrPincheRey 

First off let me start by saying that I have had the iphone since its debut date, that being said when this phone arrived on friday first thing you will notice is the screen omg i kick myself for not switching sooner. The colors are so vibrant and clear the touch screan is up to par with the iphone i feel no lag at all. The only thing I can complain about is that the lock button is right across from the volume, really samsung not one of their greatest ideas i find myself hitting the volume up key everytime i go to lock it. Phone is really fast im able to multitask like a boss without having go into the task manager and stopping apps. If your on the fence about switching from ios to and android based phone this would be a good start you will not be dissapointed. Oh yeah battery last amazing on this thing i was able to play tower defense for 4 hours straight and my battery only went down to about 72% amazing simply amazing.

Was this review helpful to you?

1 out of 1 people found the following review helpful:

I LOVE this phone July 7, 2011

Reviewer:  M. Bradley  (Cedar Park, TX USA) -

This is only my second smartphone. My first was a Samsung Intercept and it was so slow and buggy that I nearly threw it against a wall on multiple occasions. But then I got my Infuse a few days ago and I can't say enough good things about it. It is really big, but it's super-thin and super-light, so it doesn't really seem that big in your pocket (it doesn't weigh down or bulk out your pocket very much). I love the battery life and the speed. But by far the biggest pro for this thing is the screen. It is a thing of beauty. I seriously can't stop staring at the screen.

Before I tried out the phone, I was worried about the size. I was thinking of getting the Inspire instead because it is smaller. Then I went to an AT&T store and tried out the two phones and even though the infuse is larger, it feels smaller because it is lighter and thinner (by a lot). So, that sold me and I couldn't be happier.

Was this review helpful to you?

Sort By: Showing 20-40 of 89 results Previous 1 2 3 4 5 Next