Coming from a Pre Plus.....not that Incredible! August 11, 2011

Reviewer:  J. shopper 

Well my Pre is starting to show its age and since the Pre 3 is nowhere to be found, I figured I would make the jump from WebOS to an Android phone. After taking the phone to work the day after receiving it in the mail, I went ahead and reactivated my old trusty Pre in the car sitting in traffic.
The phone is nice, new, fast, and has access to apps galore, but I'm 37 years old. I don't need more toys at my age and that's what it is. I won't get into the OS much cause that's just a matter of taste (or lack of). There were actual issues with the phone that I can't deal with.
The phone is completely unusable in the sun. The screen gets washed out to the point of 'there is no point of pulling it out until you get to your car' washed out.
The speaker is a serious joke. For some reason music sounds OK but trying to make a call with it was the last straw. I was on the phone with my wife (on speaker phone in my car with the windows up). That was the last call I made before reactivating my old phone.
The camera had some weird glitch that caused some kind of spit-screen effect. Turned the camera off then back on and that fixed that issue. But the phone was brand new (I take things like that as a sign of things to come).
My wife has an android phone and it seems like giving people the option to simply quit apps is overrated for droids. I would have to go into a few menus to Force-Quit apps just to get them to stop running (if you ask any WebOS user, that's just a swipe away).
The battery is a typical smartphone experience but my wife's Motorola Droid 2 was better than the HTC.
The HTC is a nice looking $199 toy. I'll pass (FAIL).

Unhappy with Verizon Retail Store November 12, 2011

Reviewer:  PHOTOMAN225  (PA, USA) -

Please buy your dell phones at Amazon. There is nothing wrong with this phone except for price. I purchased this phone at a Verizon Retail store as an upgrade for $199.00. Less than one month later I can get the same phone from Amazon for $29.99. There can't be that much value difference in less than a month. I discussed getting a break on the price from both the local store and Verizon Corporate with no luck. I am out $170.00. They stated that Amazon can set their own price....like Verizon has no purchasing power! MY ADVICE IS STAY AWAY FROM VERIZON RETAIL !!!! GO AMAZON !!!!!

smoke October 11, 2011

Reviewer:  mmx "mmx"  (Portland, OR, USA) -

AnandTech iPhone 4s Tests - What do they mean?
(...)

the iphone 4s smokes this phone both in browser speed and even more in graphics!

Verizon's outrageous charges November 16, 2011

Reviewer:  Ragdoll  (Allentown, PA) -

I'm new to smartphones, but decided to take the leap. The phone is OK. I signed up for the plan that costs $40 for monthly minutes and $30 for data. So I expected, of course, taxes and fees, but when I saw what they are charging me I almost flipped. $44 plus change/month to "offset taxes and fees imposed on them by the government. That's over 50% of what my monthly plan costs. Even if I have to pay the $350 cancellation charge, it will save me $700 over the span of the two-year contract. Has anyone else experienced this? Could this be a huge mistake (joke). I tried to get in touch with them, but so far, no luck.

Verizon is terrible January 11, 2012

Reviewer:  Joseph Tobin 

Do not have anything to do with Verizon if you can help it. They have terrible customer service. When I ordered service from these guys, they had my wrong address for sending bills. Strangely, I still received advertisements from Verizon to upgrade to a better service. When I figured out they had my wrong address (they actually sent my DSL box to my neighbor), I called the billing department and made sure I would not get a late fee. This was taken care of (on the "next" bill), but the customer service guy I spoke to could not change my address. He wanted me to call a different number for that (for some reason he could not connect me directly). He also advised me to take care of the address problem on the internet. I attempted to create an online account, but for whatever reason the "system" was not working that day. I eventually received a bill (my neighbor brought it to me) and I paid it and inserted a letter requesting an address change. This time my address was changed, but somehow my name was deleted from the account, so when the next bill was sent to me, it came back to Verizon as undeliverable. I called Verizon and had my address/name corrected again, but the customer service rep could not accept "payment" of the bill and gave me a different number to call. It was the wrong number, off by one digit, so maybe I wrote it down wrong? Regardless, it is insane that they can't just connect you to the appropriate department. Verizon is a victim of its own success. They are too big and too bureaucratic. What a nightmare.