Test before warantee expires February 28, 2011

Reviewer:  R. Holt 

I bought a Convoy about 10 weeks ago and, while I haven't used many of the features, it has worked well for most of those I did use. The one problem is that the regular speaker had a very slight, barely detectable "buzz" initially and it didn't bother me enough to want to deal with an exchange.

The buzz has grown recently to the point where it makes it hard to understand someone talking unclearly or with an accent and I sometimes have to request that they repeat themselves. (Tech support from India anyone?) Unfortunately, my 30-day return period has long expired and I seem to have no options except putting up with the problem or buying a new phone.

The lesson I hope to pass on is that if you have ANY problems with a phone initially (check them thoroughly to be sure), deal with them right away so that you are less likely to face these alternatives down the line.

Great Phone At Great Price! May 31, 2010

Reviewer:  J. Morbidelli 

This phone is perfect for the price. It has long battery life(2 Days). Good call quality and sound. It also works great as an MP3 player. It can play videos, but sometimes when I try to watch them it restarts the phone. It is a very tuff phone. I dropped it on gravel with it open and it didn't even scratch the screen.

To the person who said: Good phone, retarded software. I think it should be: Good phone, retarded user. This reviewer complains that you can't listen to music on head phones. Thats weird, because I listen to music using headphone all the time. Also you can use Windows Media player for transferring music. Again, I think its Good phone, retarded User.

Great Phone don't hesitate to buy.

WHOOPS! EXTENDED BATTERY AND BACK! November 2, 2010

Reviewer:  John T. Hendricks "johnnyt39"  (Goose Creek) -

All went well with the Convoy cell phone UNTIL I realized that I needed an extended battery. So I paid the bucks for the ex. battery and required back. All went well until...
I dropped it in the driveway while loading my vehicle. In all fairness, I am 71 with arthritic hands and I drop things a lot. BUT my old Boulder cell phone has been dropped a jillion times and my shepherd puppies once got it, chewed it, and left it in a bucket of their water until I found it the next morning. Again, I dropped the CONVOY on concrete and the BACK and extended battery fell out. Well, off I go to a local Verizon dealer and demonstrate and counter w/ the old Boulder demo against a wall. BOULDER OKAY, CONVOY IN THREE PARTS-PHONE, BACK, AND BATTERY.

Hey, the Convoy phone is out of warranty, and I HAVE GONE BACK to the old Boulder w/ extended battery. The Convoy is in a drawer awaiting a grandson's coming of age.

WILL YOUR CONVOY GIVE GOOD SERVICE W/ EXTENDED BATTERY AND BACK? YES...UNLESS YOU ARE AN OLD KLUTZ LIKE ME AND DROP IT ON CONCRETE!

I'm disappointed September 7, 2010

Reviewer:  consumerreview 

My cell phone provider won't post my review of this phone, so I'm turning to Amazon to vent my frustrations! I've had this phone for about 3 months.

1) Bluetooth-I've paired this phone to one handsfree headset and to Sync in my car. It has issues connecting to both. You have to turn your phone off and back on for it to connect and sometimes that doesn't even work. So as your driving down the road you're trying to get to the bluetooth menu to connect manually. After disconnecting from Sync, the phone shows it has gone to My Music. I haven't pushed any buttons, it is doing this on it's own and I haven't loaded any music to this phone.

2) Calendar-it places an icon on the main display one day in advance of an actual event. You open your phone and it looks like you have something scheduled that day, but in reality it's for the next day. I don't find this helpful at all.

3) Battery life-for the first month it was great. It would last all week on one charge. Now it's lucky to last 3 days with minimal use. Once it hits 3 bars, it dies very quickly.

I'm frustated and disappointed with this phone. This was my first Samsung phone and I really don't think I'll get another one.

voice dialing March 11, 2011

Reviewer:  rgmcree 

The voice dialing does NOT work at all in my truck; maybe 2 in 20 attempts are recognised.
Also, there is no way to copy the phone contacts list to the bluetooth contacts list of a 2007 Tundra.

I'm Out of this Convoy December 19, 2012

Reviewer:  J. Peck 

Really poor sound quality with way too much distortion...I'm returning it. Also seems to drop off and I find that I'm talking over my callers. I wish that I'd saved my old LG flipper...it had great sound and was easy to use.

Best phone March 24, 2012

Reviewer:  Bryan R. Fisher  (Rochester, NY United States) -

This is the best flip phone I've ever owned. I work in manufacturing and it's been dropped a "million" times, submerged in coolant(lubricant), and like a timex, "it takes a likin and keeps on tickin!" It's comfortable to use and is easy to hear clearly on. If I upgrade it'll be to the "Convoy 2."

Reasonably rugged phone May 25, 2011

Reviewer:  DecoDogs  (Lenoir City, TN USA) -

Obtained this phone via Verizon when the battery in our old phone began to deteriorate. Overall, we like it quite well and the battery life we are seeing after a couple of months of use is quite good.

The side buttons, unlike our old LG, take a bit of effort to push, so are not so easily accidentally activated while holding the phone. The display is a decent size and generally visible, though, like most, is hard to see in direct sunlight. The ability to reorganize the menu items is a plus - items important to the user can be moved to the top (we use the list display).

The AC charger comes with a detachable cable which is standard USB on one end and can be used to connect the phone to a personal computer for both charging and data transfer (sigh, wouldn't it be nice if all phones used a cable standard on both ends, though?).

One amusing quirk - when the phone is set to answer with the push of 'any' key, evidently 'any' doesn't include the 'OK' (menu) key. That took a few tries to which to become accustomed.

Overall, the phone seems to be a decent basic (in today's world), solid phone.

samsung convoy phone April 2, 2011

Reviewer:  judge59 

i own one of these phones they are better than all the other cell phones i tried before. this is a military grade phone, has alot longer battery life. i have talked on mine over three hours with only three bars of charge before the charge got down to a single bar of charge. they are worth the money.

overrated phone October 2, 2010

Reviewer:  Fenton R. Heirtzler "UnReal Name"  (North America) -

I switched from an AT&T plan, using an (unlocked) Nokia to a Verizon plan, using the Samsung Convoy. The rationale was that I would save money, since most of the people who I call frequently also subscribe to Verizon. It is true that I am now saving money because now more of my calls are within the same network.

However: after three weeks of use, I have several major issues with the Samsung Convoy:
(1) battery life: the Samsung only lasts 2 -3 days on a charge. The Nokia, which was at least 4 years old, would last up to six days on a charge. Since the Samsung phone has a volume (i.e, in cubic centimeters) of > 50% than the Nokia, I had, at least assumed that the battery would be larger, and of higher quality.
(2) Reception quality: the Samsung Convoy is continually cutting in and out, it the reception only cuts in when the sound volume is above a certain maximum. I find this to be very annoying. Also, the overall quality of the sound is much worse than the Nokia. I have recently heard similar complaints from other Verizon subscribers who have new Samsung phones.

A shame that I needed to sign up for a 2-year contact to get this phone for $ 0.01 I would otherwise switch it for a non-Samsung model.

convoy April 7, 2011

Reviewer:  vsal 

I have two of these phones on my plan and for the most part they are good performer. It drops several calls and blocks calls even after being updated. The camera is awful you can't see the pictures very well and the quality is terrible.

Good phone, retarded software January 25, 2010

Reviewer:  Does Not Matter  (MA, USA) -

The phone itself is very good, it would easily get 4 stars from me and may be 5.

However, the software is simply horrible:

1. You cannot listen to music on either wired or bluetooth headset.

2. You can store files in the phone using WMP, but the player would not find them, you have to use the substandard VCAST software to simply copy your mp3s to the phone. The good thing is that there is no point to copy these files because you cannot play them through bluetooth device, see above.

3. You cannot read books form overdrive library regardless of the way (VCAST or WMP) you used to save them.

4. Voice commands are trying to be smart and do poor job at it. All I need a few commands to call numbers on my calling list and I do not mind to do some training help the phone to recognize the commands. Voice commands are trying to understand everybody from get go and fail more often than not - completely useless feature.

5. To disable voice commands you have to reset the phone.

6. Alarm clock has only 3 alarms and too few options for day: daily, sat, sun, weekdays.

And to all the people that commented that it is unfair to expect simple cell-phone software to work: if you have junk phone + junk soft it is pretty tolerable, however, having a more than reasonable phone paired with junk software is really annoying.