 The Pantech Impact features an OLED touch dialing face that lets you send text messages, make calls, and control your music library without having to open the phone. |
This phone can quickly download video, music and more over AT&T's lightning quick HSPDA 3G network. Additionally, with AT&T's 3G network, you can multitask with email, messaging or looking up a contact while making a call. This GPS-enabled phone can access the AT&T Navigator service for turn-by-turn directions. It's also compatible with a variety of optional AT&T services, including Mobile Music (with streaming radio and over-the-air music purchase downloads), Video Share, Mobile Banking, and Social Net--a free mobile social networking application that combines access to Facebook, MySpace, Twitter and customizable news feeds within a single application.
The Impact comes preloaded with AT&T's new HTML mobile browser and att.net service, which combines the best of full and fast HTML browsing with custom features for personalizing favorite bookmarks and local searches. Other features include 2-megapixel auto-focus camera/camcorder, microSD memory expansion (up to 32 GB), Bluetooth for hands-free devices and stereo music streaming, access to personal email and instant messaging services, and up to 5 hours of talk time.
Vital Statistics
The Pantech Impact weighs 4.49 ounces and measures 4.19 x 2.04 x 0.7 inches. Its 930 mAh lithium-ion battery is rated at up to 5 hours of talk time, and up to 336 hours (14 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies as well as AT&T's dual-band 3G network (850/1900 MHz; HSDPA/UMTS).
What's in the Box
Pantech Impact handset, rechargeable battery, charger, quick start guide, user manual
 A flip of the phone reveals a full physical keyboard and a second display screen, allowing for a fuller experience when typing longer messages. |
 | High-speed data connectivity via AT&T's 3G mobile broadband data network: The dual-band 850/1900 MHz 3G network provides up to 3.6/7.2 Mbps of download speed, making it possible to enjoy a variety of feature-rich wireless multimedia services, and it gives you the advantage of offering simultaneous voice and data services. In areas where the 3G network is not available, you'll continue to receive service on the AT&T EDGE network, which offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, it's fast enough to support a wide range of advanced data services, including full picture and video messaging, high-speed color Internet access, and email on the go. |
 | AT&T Mobile Music enables you to buy tracks while on the go, access the Napster and eMusic subscription music services, stream music video, discover what's playing with Music ID song-recognition software, and find out what's hot with The Buzz music news portal. |
 | The full-featured, premium AT&T Navigator GPS navigation application includes audible turn-by-turn directions, real-time traffic updates and re-routing options, and 3D moving maps (additional charges applicable). AT&T Navigator offers several other features to make your commute more enjoyable and reliable, including mobile access to Yellowpages.com. Additionally, AT&T Navigator is the only mobile phone-based GPS service that provides integrated speech recognition for address entry and points of interest search. |
 | AT&T's Video Share service enables you to send a live, one-way video stream to another compatible phone during a standard voice call. The service also allows you to switch the direction of the video stream during the same phone call. (Customers must be in an area served by the company's 3G network and have a Video Share-enabled phone.) While using Video Share with family and friends is a fun way to communicate, it's also very useful for business. For example, a majority of users in the architecture, engineering and construction industries rated the ability to share live video through Video Share highly, according to research commissioned by AT&T. Video Share lets you see progress on a job site or review the day's work without having to drive from an office or other site to do so. |
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Average Customer Review: based on 1 reviews
False Advertisement
December 22, 2009
Reviewer: coton (OK) -
For those of you who want a phone to be a phone first with a few extras then this is a nice phone. However, I cannot recommend this phone until Pantech (1-800-962-8622) corrects the mistake that they have made in advertising this phone. Their web site ([...]) as well as every other web site advertising this phone including AT&T's say's that this phone has "Speaker-Independent Voice Commands". IT DOES NOT HAVE THIS FEATURE. If you are like me and need true hands free system that can be used with Bluetooth or even the speaker phone this is not the phone. AT&T's solution to this problem was to add their "Voice Dial" to my account and graciously charge me $4.99 each month to dial *8, press talk, listen to prompt, say who I want to call, listen to some more prompts. But first I have to set up a separate contact list (limit of 20) on their web site because it does not use the contact list that you set up on your phone. This is not hands free, you can dial the number faster than you can go through this process.
If you have already purchased this phone please call Pantech and insist that they give us a software update or recall this phone. AT&T should pull it from their line until the problem is fixed. I believe that false advertisement is against the law. Even if you haven't purchased the phone still call... Don't let Pantech and AT&T get by with this or it will only get worse.
Now for the phone itself, I really like this phone. I waited an additional two years before upgrading my phone from a Razr. So for four years the only way that I could talk was to use the speakerphone or Bluetooth because the ear piece was rotten. Call quality on this phone is excellent. It is almost like talking on a landline. With it having two stereo speakers the speakerphone is also excellent (phone has to be open to work). For you music lovers it does not have a headphone jack, you will have to use Bluetooth or an adaptor (I thought a headphone jack was standard anymore). It is a little heaver than the Razr but it fits nicely in the hand and pocket. The front of the phone has a small window and a key pad below. The numbers are easy to see and well spaced. They do have haptic feedback when pressed and you can adjust the sensitivity level and vibration strength of the keys. It does take a little bit of getting use to but it is really not too bad. You will need to get the protective film for this phone and I would also recommend a protective cover. They make a clear one.
You can enter 1,000 contacts with and with each contact you can enter 5 numbers, 2 e-mails, address, web URL and a memo if you save to phone. If you save to sim it is only 3 numbers and 1 e-mail. You can also group your contact and add a photo ID which will not show up on the front of the phone. The alarm which I find myself using for 5 min. cleanup warning in the classroom and for meds is quite loud and you can set it to repeat. You can choose from different ring tones and a single time, daily or weekend modes. The calendar works a lot like MS outlook calendar, nice. This phone also has a notepad, a voice memo recorder, a world clock, a calculator, a tip calculator, a unit converter, a stop watch, and a timer. There are 8 speed dial numbers. Remember this is not a smart phone but it is packed with organizational features. Another nice feature is that you can increase the font size and have two different font styles to pick from. This makes the phone very easy to read.
I did not purchase the phone for the camera so I will let some else speak to that. I did try it out thou and the phone has to be flipped opened to take the picture. The web interface is nice and comes up quickly and I did not experience any lag time during browsing. The screen however is a little small. But here again, I did not buy the phone for web browsing and will cancel that feature before my 30 days are up. I am not a big texter but I did find the key board easy to use. I like the toggle button better than the arrow keys even if it does take a little more room (personal taste).
If you do want to purchase the data package you can also watch TV clips or full length shows. I have it free for 30 days so I tried it out. I was very impressed; however the phone did get warm after 40 min. of use and took quite a while to cool down. I am not sure that the heat generated by this feature is good and on the thin circuit boards in these phones. I would not recommend using this feature very often not to mention the damage it is doing to your eyes. Just a thought.
I have been on the Phone with Pantech and AT&T since the 16th and the "Speaker-Independent Voice Commands" issue has not been resolved. I have talked to several people at Pantech all of which promised to call me back. I am still waiting!!! As you can tell from above I like the phone, but I want was advertised which is one of the reasons that I purchased the phone. Please help me to convince Pantech and AT&T to fix this problem and call Pantech at (1-800-962-8622).
Update, just got off the phone with Alex at Pantech and the official line is that is was a mistake on the part of the advertisers or that perhaps AT&T remove this feature during the beta testing. The bottom line is that there probably will not be an update for this phone in the near future if ever. My phone is going back and I will start the process again of trying to find a phone with voice clarity, speed dial, Speaker-Independent Voice Commands, and the productivity features that I have come to expect on a phone. Any suggestions?