Motorola KRZR K1 Phone (AT&T)

Excellent Phone! January 30, 2007

Reviewer:  General Tso "Console games aficionado"  (USA) -

I bought this phone because the design and the sound quality. Before purchasing this phone, I used to have Motorola L7 SLVR which I was very dissapointed with the sound quality. SLVR looked good but KRZR is much better. And obviously KRZR is superior than RAZR.

Pros:
- Excellent Voice quality for incoming and outgoing calls.
- Excellent battery life.
- Excellent mp3 stereo sound.
- Excellent pictures.
- Excellent design. It's an eye candy.
- Easily obtained from amazon.com or walmart retail store for only $99 with new or upgrade service plan.
- You can check email from Yahoo or Hotmail for free.
- Works with any bluetooth headset.

Cons:
- Only for people who have smaller fingers.
- Finger magnet. It's almost impossible not to have your fingerprints on the phone.

Not what I expected... March 31, 2007

Reviewer:  T. Falk "NewMotoUser"  (Phoenix, AZ USA) -

After reading the numerous positive reviews for this phone, I purchased. Here are the main issues I have found with this phone: 1) The buttons are too small, particularly the main control button. You have to used the side of your fingers to ensure that you do not hit too buttons at the same time. And, believe me, I do not have very large hands. 2) If you have quite a few contacts in your phone, you will be irritated by the delay when you scroll down quickly to select a contact. You will notice that if you are not careful, you will dial the wrong contact due to the delay when scrolling and selecting quickly, so if this is you, be aware. 3) You must open the cover and look inside to see if you have missed a call or have a message. VERY INCONVENIENT!! There is no indication to show this on the top screen, only the inside screen. 4) On occasion, the display on the outside of the phone stops working entirely. What you just need to do is power the phone down and they back up again. Not optimal, and I probably just got a bad phone, but I am just waiting for the situation to get more frequent, so I can then deal with the likely nightmare of having to get a replacement phone from Motorola. NOTE: I have no personal vendetta against Motorola, but wanted to provide some real feedback rather than all just rosey stuff I bought into before purchasing.

Horrible customer service May 15, 2007

Reviewer:  Jon Posch "jp"  (Marlton NJ) -

First off, this phone is great but do not order it from Amazon. I have shopped happily at Amazon for 10 years and decided to order 2 phones with a family plan despite many negative reviews for phones purchased from Amazon. When I received the phones I ordered one of them was the wrong phone. One week, several frustrating emails, and several horrible phone calls later I am at the point where I can return both phones and cancel my Cingular service, which is the only option I have.

For some reason Amazon refuses to simply exchange the phone I had ordered with the incorrect one that they sent. This makes absolutely no sense. Both phones are free with the plan I ordered. The worst part of all was the flaming hoops that Amazon makes you jump through in order to receive any customer service... and to call the mountain of headaches they provided customer service is a gross overstatement. Pay a little bit for the phones to get them in person somewhere, the aggravation you'll save is priceless.

*I think it's important to mention that despite being an avid online shopper for about ten years I have never found it necessary to write a negative review until now.

Awesome phone March 26, 2007

Reviewer:  Meghan E. Greaves  (St. Louis, MO) -

This phone is incredible, and I'm so happy I bought it through Amazon...very good deal and smooth transaction! I definitely recommend getting this phone. Here's my run-down of it:

Pros:
Excellent voice quality
Excellent sound quality
Great reception...even in places that were "dead zones" with my other phones.
Very compact and oh so sexy sleek
Decent battery life (MUCH better than RAZR)
Easy to follow menu

Cons:
Front side is a fingerprint magnet from hell
Small screen
No warranty available with Cingular
Only a few backgrounds & ringtones to choose from without downloading your own

I also bought the data cable package through Amazon, and it worked beautifully from the first try.

Great Cell Phone August 14, 2007

Reviewer:  TexasSpike  (Austin,Texas) -

I have always purchased Motorola products because of the quality of their handsets. The KRZR is no exception. The phone has a great "feel" of quality in the case, flip hinge, keys and buttons.
The reception and speakerphone are excellent. The phonebook entries permit multilple numbers and "types" (mobile,home,work...etc) for each entry. Then you can use the voicedial feature to say "call jim mobile" or "call jim home" to auto dial the number. Additionally, this phone can dial a number by speaking "call 123 4567".
User created ring tones are a snap. There are 2 features (create tone) and (voice record) that allow you to save audio. With create tones, you enter a sequence with your keypad, save this as a ringtone, and apply it as a distinctive ring for all or any number of people. The voice record is similar. I have recorded "Jim Calling" and saved as a distinctive ring for Jim. In the car, I dont have to look at the phone to see who is ringing me. I suppose you could use the voice record feature to record music also, but I have not done this.
My personal cell phone requirements exclude the more advanced features. So, I cannot comment on the music player or web browser capabilities of this phone.

Not a bad phone April 28, 2007

Reviewer:  emanator 

I traded in a Nokia phone for the KRZR a few weeks ago. The KRZR doesn't drop as many calls as the Nokia, but in the areas where the Nokia typically dropped calls, the sound quality on the KRZR is terrible. At least it's better than having the call dropped.

The KRZR synchronized over bluetooth using iSync on my Macintosh without any trouble at all, so I was happy about that. I also bought a 2Gb SD card for it which I was able to load songs onto over bluetooth so I didn't need to buy a USB cable or SD reader.

The Nokia had a nice feature where I could set the phone to beep once when it rang. This was good in meetings. Haven't figured out how to make this work on the KRZR yet.

This phone is advertised as an MP3 player, but the adapter to connect regular headphones to it is not included. I see that I can order it from Amazon for abou $5, but none of the cingular stores I've gone to have it.

A slightly annoying thing about the phone is that no games come with it. Or I should say, all the games are just trial versions which let you play for a minute and then ask you to buy the upgrade. I don't have a data plan with Cingular, so I have no idea how much it would actually cost to download games or music from Cingular since I believe you pay buy the byte when you don't have a plan.

sync software will wipe out contacts on your computer July 8, 2007

Reviewer:  Philip Greenspun  (Cambridge, MA USA) -

The phone is reasonably good, assuming you don't mind it crashing once or twice per day. If you need to sync with Microsoft Outlook, however, you need to buy software separately for about $40. It will take an hour or so to download. After a couple of syncs, you will find that a lot of information has been lost on your computer. The phone, for example, cannot deal with a contact that has just a business name and no person's name. First the contacts show up as headless zombies on the phone. Then the company name gets wiped out from Outlook on your computer.

Good phone, but bad repair problems June 12, 2007

Reviewer:  Smitty Carmichael "Kusaisaru"  (Hilliard, OH) -

First off, let me say that this is was an attractive phone with all of the features I wanted. The problem I had was that, within a month of activating the thing, it simply stopped working. I sent it to Motorola for repairs and now, 2 months later, despite having confirmation delivery and UPS tracking numbers, no one knows where the phone is. I have yet to talk to anyone outside of India and Argentina (Motorola's call centers), which is a big problem when all I need is someone at the Memphis, TN facility. I received five promises of call backs "within 24 hours" to tell me the status of the repair with no calls to date.

Bottom line is, if you end up with a working version of this phone, you should be happy with it. Just consider that if the need arises for repairs, you may never see your phone again. (I think I've just about given up on it after breaking 10 hours on the phone with Motorola--no exaggeration) You have to take into account the terrible customer service you'll get, and whether the risk is worth it for a cool phone.

Motorola Krzr K1 Gold Cell Phone, Is it really an Excellent Phone? August 1, 2007

Reviewer:  Nashat Mostafa "Consumer Electronics Consultant at More4LessShop.com , and Chief Editor of The Electronic Informant Newsletter and TheElectronicInformant.com/Blog"  (New York, NY USA) -

After using this phone for few weeks, and after reading a lot of reviews and comments about it, I came to the conclusion that the Motorola Krzr K1 Gold Cell Phone Is really an Excellent Phone, but with few minor glitches.

The ultra-sleek Motorola KRZR K1 shows a new standard of stunning style and innovation, it has a remarkable functionality, rich in first-class multimedia and entertainment capabilities, global connectivity and more.

Some of its features are:

- 4 Band / Mode: GSM 850 / 900 / 1800 / 1900,
- Talk Time of approximately 200-400 minutes,
- Total Memory of 12 MB,
- Maximum Memory of Up to 512 MB,
- Unlocked,
- Excellent Voice quality

- Bluetooth(tm) wireless technology
- Bluetooth Enabled,

- Calculator
- MP3 Player
- Calendar
- Camera of 2 Megapixel,

- Connectivity: Mini-USB

- Weight: 100g
- Dimensions: 3.86"" x 2.08"" x 0.54""


However, like most phones, it has its own Cons:

- It needs smaller fingers to us it.
- Fingerprints are always a problem.

Durable. Really, really durable. November 1, 2007

Reviewer:  Aaron  (San Francisco, CA) -

Whatever else you want to say about this phone, I'll tell you this: it can take a beating. I've dropped mine countless times on concrete, spilled diet coke all over it, and it kept working. 2 days ago, though, it survived the ultimate test: my housekeeper accidentally ran it through the washing machine with my bedsheets.

It was a little flaky yesterday, after I'd allowed it to dry for 24 hours, but it's been very solid today: I've talked maybe an hour on it today, though, and it's worked flawlessly.