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BlackBerry Torch 4G 9810 Phone (AT&T)

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List Price: $649.99
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Product Description

Powered by the next-generation BlackBerry OS 7, the BlackBerry Torch 9810 smartphone runs on AT&T's 4G network, which provides broadband speeds up to 4x faster than AT&T's already fast mobile broadband network (learn more below). The Torch 9810 is faster and more fluid than its predecessor with high performance hardware features that help deliver an enhanced multimedia experience.



The BlackBerry Torch 9810 in gray
(view larger).
BlackBerry Torch 9810
At a Glance:
  • 4G connectivity

  • BlackBerry OS 7

  • 1.2 GHz processor

  • 3.2-inch touchscreen + sliding QWERTY keyboard

  • 8 GB memory microSD card

  • GPS navigation

  • Wireless-N Wi-Fi

  • Stereo Bluetooth

  • Corporate e-mail
At a Glance

A powerful 1.2 GHz processor provides smoother multitasking and navigation, fast downloads, and crisp HD 720p video recording via the Torch 9810's 5-megapixel camera. And the integrated Liquid Graphics technology combines a dedicated graphics processor with the main processor for a highly responsive touch interface with incredibly fast and smooth graphics.

Packed full of the latest mobile technologies, the Torch 9810 includes an augmented reality feature that uses the built-in compass (magnetometer) to display over 150 million points of interest, BBM contacts, and more. And BlackBerry's universal search has been amped up in BlackBerry 7 OS. With speech-to-text translation, you can now look for files, e-mail, contacts and music--and even search the web--all without typing a thing.

With BlackBerry, on-the-go productivity is the name of the game. You'll get access to the world-class BlackBerry push messaging service with access to up to 10 supported business and personal e-mail accounts, plus BlackBerry Enterprise Server support for corporate e-mail installations. The DataViz Docs To Go Premium suite is pre-loaded for editing Microsoft Word, Excel and PowerPoint files from anywhere, and you can access BlackBerry App World to download more productivity apps (as well as games and more).

The new BlackBerry browser offers incredibly fast page load times, better web-based gaming, HTML5 video support, and seamless scrolling and zooming. This GPS-enabled phone can also access the AT&T Navigator service for turn-by-turn directions (in addition to using the built-in BlackBerry Maps app). Other features include an 8 GB internal memory, expansion via microSD memory cards (up to 32 GB in size), Bluetooth for hands-free devices and stereo music streaming, 3.5mm stereo headset jack, and up to 6.5 hours of talk time (see full specifications below).

Vital Statistics

The BlackBerry Torch 9810 weighs 5.68 ounces and measures 4.37 x 2.44 x 0.57 inches. Its 1270 mAh lithium-ion battery is rated at up to 6.5 hours of talk time, and up to 300 hours (12.8 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies as well as AT&T's dual-band 4G network (850/1900 MHz; HSPA+/HSDPA/UMTS).

What's in the Box
BlackBerry Torch 9810 handset, rechargeable battery, charger, USB cable, wired stereo headset, polishing cloth, quick start guide




AT&T 4G Network



High-resolution 3.2-inch touchscreen display with auto orientation (view larger).

This phone runs on AT&T's dual-band 850/1900 MHz 4G network (UMTS/HSDPA/HSPA+), and with HSPA+ you'll experience mobile data speeds up to 4x faster than ordinary mobile broadband--up to approximately 6 Mbps (download). AT&T has deployed HSPA+ to virtually 100 percent of its mobile broadband network, which enables 4G speeds when combined with enhanced backhaul (via Ethernet or fiber).

Backhaul is one of the major pieces of a telecommunications network. Think of it as the limbs connecting AT&T's cell towers with AT&T's backbone network that provides access to the Internet.

Coming later in 2011, AT&T will deliver a second layer of 4G network called LTE (Long Term Evolution) that is even faster than HSPA+ speeds.

In areas where either AT&T's 3G or 4G network is not available, you'll continue to receive service on the AT&T EDGE network, which offers availability in more than 13,000 US cities and along some 40,000 miles of major highways.

Note: AT&T's 4G mobile broadband coverage is not available in all areas. 4G speeds delivered by HSPA+ with enhanced backhaul; availability increasing with ongoing backhaul deployment.

Optional AT&T Services

AT&T Navigator: This premium GPS navigation application includes audible turn-by-turn directions, real-time traffic updates and re-routing options, and 3D moving maps (additional charges applicable). AT&T Navigator offers several other features to make your commute more enjoyable and reliable, including mobile access to Yellowpages.com. You'll be able to find the closes ATM, restaurant, gas station, Wi-Fi hotspot and more with over 10 million business listings.

AT&T FamilyMap: Locate any phone indoors or outdoors on the AT&T Network. FamilyMap provides peace of mind by being able to conveniently locate a family member from your wireless phone or PC and know that your family's information is secure and private. Want to verify that your child arrives home from school each day? Set up a Schedule Check to automatically get location information sent to you via text message or email.



Connectivity

  • Ultra-fast 4G connectivity via AT&T's HSPA+ network (with enhanced backhaul). See more about AT&T's 4G service below). Where 4G isn't available, your phone will connect with AT&T's 3G network.
  • Wireless-N Wi-Fi networking (802.11b/g/n) for accessing home and corporate networks as well as hotspots while on the go.
  • Data tethering for connecting a PC to your phone's 3G/4G cellular connection. DataPro monthly plan also provides unlimited access to more than 26,000 AT&T Wi-Fi Hot Spots.
  • Bluetooth connectivity (version 2.1) includes profiles for communication headset, hands-free car kits, and A2DP audio streaming.
  • Onboard GPS for navigation (using pre-loaded BlackBerry Maps or optional AT&T Navigator) and location services

BlackBerry 7 OS

  • BlackBerry Messenger (BBM) 6 allows you to send and receive messages in seconds as well as see when your contacts are typing. Swap pictures, videos, voice notes, and more (files up to 6 MB in size). You can even text non-BBM friends from the BBM screen.
  • BlackBerry App World features a broad and growing catalog of third-party mobile applications developed specifically for BlackBerry smartphones. Categories include travel, productivity, entertainment, games, social networking and sharing, news and weather, and more.
  • BlackBerry Balance separates personal content from corporate content, giving the freedom and flexibility to use the smartphone for personal e-mail, Facebook, Twitter, multimedia, games and other apps, while satisfying the need for corporate data to be highly secure and manageable.
  • BlackBerry Maps lets you view maps and receive directions on your BlackBerry smartphone. Zoom or pan through interactive maps when looking for locations or directions, get easy-to-follow turn-by-turn directions, and send maps via e-mail or text messages.

Communications & Internet

  • Personal and corporate e-mail access
  • Compatible with BlackBerry Enterprise Server for advanced security and IT administration features within IBM Lotus Domino, Microsoft Exchange and Novell GroupWise environments.
  • HTML web browser (HTML5)
  • Full messaging capabilities including SMS text, MMS picture/video and IM instant messaging

Hardware

  • 1.2 GHz processor speeds up everything--from playing games to watching shows to opening files from work.
  • 3.2-inch capacitive touchscreen (480 x 640 pixels, 253 ppi, 16 million color depth)
  • Bottom-sliding QWERTY keyboard
  • Optical trackpad
  • MicroUSB port
  • Sensors: accelerometer, magnetometer .

Camera

  • 5-megapixel auto-focus camera with 4x digital zoom, flash, face detection, image stabilization, geo-tagging, zero shutter lag, and multiple scene modes.
  • HD 720p video capture

Multimedia

  • Music player compatible with MP3, WMA, AAC, FLAC, OGG, and WAV
  • Video player compatible with MP4, M4V, AVI, WMV, and 3GP.

Memory

  • 8 GB internal memory
  • Memory expansion via microSD card slot with support for optional cards up to 32 GB.
  • 768 MB of RAM

Pre-installed Apps

  • Documents to Go Premium mobile document suite lets you create and edit Microsoft Word, Excel, and PowerPoint docs as well as view PDF files. Premium edition supports password protected files, charting pictures, and spell checking for Word docs.

More Features

  • 3.5mm headphone jack
  • Hands-free speakerphone

Engadget.com Review

Engadget review
Known in its early days as the "Torch 2," the new version of the portrait QWERTY slider was released to much less pomp and circumstance. This time it was unveiled alongside two new BlackBerry BFFs: the Bold Touch 9900 / 9930 and the Torch 9850 / 9860. The 9810 in particular wasn't a surprise because we'd been given the opportunity to preview the device in May. Though it's nearly identical to the original, it packs a processor that nearly doubles the speed -- a behind-the-scenes upgrade culminating in a night-and-day contrast. But how does it fare against the blooming market of superphones that are flooding the market? And is this the best BlackBerry you can buy today? Let's find out.

Read full review

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Customer Reviews

Average Customer Review: 4.3 out of 5 stars (6 customer reviews)


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Most Helpful Customer Reviews from Amazon.com


59 out of 63 people found the following review helpful:

4.0 out of 5 stars What the Torch 9800 should've been..... September 2, 2011

Reviewer:  Quentin Gerlach "IT Guy"  (Trenton, NJ USA) -

For most people, the Torch 9800 was the first decent touchscreen phone RIM brought to the market. None of that SurePress nonsense, and the screen was actually responsive enough to be of use when you didn't necessarily want to use the trackpad/keyboard.

For all intents and purposes - the Torch 9810 looks NO different than the 9800. If you put them side-by-side, I'm not sure if anyone would be able to tell which is which. That's alright though, since RIM focused on what's really important, and that's the hardware of the phone.

Updates:

- The processor in the 9810 has been upgraded, same one that's in the Bold 9930 - Qualcomm Snapdragon 1.2 GHz. There's no multi-core functionality or anything like that, but the processor upgrade definitely helps makes the Torch 2 a snappier phone.

- "Liquid Graphics Technology" - the Torch 9810 is touted as having this feature too, along with most of the OS 7 phones. Basically RIM put in a separate graphics processor to handle all the visual stuff, which again, does help make the phone seem more fluid and responsive - but don't think that means you won't see the all-too familiar hourglass. You will at times, just not as often.

- Screen resolution has been bumped up. It used to be 480 x 360, but they've increased it to 640 x 480. I was hoping RIM would jump on the qHD wagon and get some phones with that kind of screen resolution, but it looks like we'll have to wait a bit longer.

- Updated camera software: the camera is still 5 MP, but the zoom was extended from 2X to 4X, and face detection was added to the Torch 2. There is no front-facing camera, so doesn't look like Video Chat will be working anytime soon on a BB phone....

- OS 7: nice OS, browser is once again improved. The amount of space it takes up in memory seems to have shrunk as well - about 15% less than OS 6. Two new business apps are included, called BlackBerry Protect and Balance. Protect allows your business to remotely monitor, configure and wipe, if necessary, a remote smartphone so when the phone disappears, your whole business life doesn't disappear along with it. And Balance separates business from personal stuff on a BlackBerry, which helps avoid the possibility of confidential data accidentally being sent to all those shady contacts.....

Alright - so is it worth it??
This one is honestly a judgement call - so I'll say it like this: if you have the original Torch, you might not like it, since it feels like this is what the Torch 9800 should've been all along. If you have an older Blackberry - you will like this.

Pros:
1) The upgraded hardware really helps make the phone a pleasure to use. With the faster processor and the increased RAM size, the phone's no powerhouse - but it becomes somewhat competitive with what's out on the market today.
2) Battery life gets a nice improvement: I believe this was an OS issue as much as a hardware issue on the Torch 9800, but it seems that RIM corrected the OS part with the new OS 7 - battery usually lasts me a day, even with Pandora going. Nice job RIM. (Good note to make: the old Torch's battery is compatible with the new Torch)
3) Phone calls - hey, let's face it, the Torch is a PHONE. It can do a whole lot of other stuff - but at the end of the day, it's a PHONE, and I should be able to make PHONE CALLS. Never had a dropped call yet - especially in NYC. Something I hated about the iPhone was that - especially in the city - I would lose a bunch of calls. Never happened with this Torch. Not yet anyway....
4) 4G - RIM's first 4G phone right here. I only experienced the speed once - near NYC. I got around 4 MB/s down - it was beautiful. 4G service is very spotty though - at the moment, especially with AT&T. Should get better as time goes on.

Cons:
1) Battery cover: GOD, I really hate the back that RIM put on this Torch. I don't know what they were thinking, but I trashed it as soon as I saw it. I'll use the old Torch's cover, thank you very much....
2) Same old, same old: RIM tends to get stuck in a rut when it comes to taking some chances with designs. I was hoping the Torch 2 might have some design improvements - or at least some visual improvements, but instead, it's just more of the same. I hope RIM gets willing to take some risk in this field soon....
3) Top buttons way too sensitive: this was a problem on the first Torch too. It was way too easy to lock your phone. RIM, in keeping with the same design elements, also migrated this problem to the Torch 2.

Bottom line: the Torch 2 is a good phone, really what the Torch 1 should've been. If you're okay with it looking like the original Torch, then by all means - jump on this. For the rest of you - you may want to try another Blackberry, such as the new Bold 9930 - or the Monaco, which should be coming out sometime this month.

I'll update this as I use the phone more, but feel free to leave a comment or question below. I'm here to educate, so if I got something wrong, let me know....

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13 out of 14 people found the following review helpful:

4.0 out of 5 stars Simple is the best September 21, 2011

Reviewer:  IT fans 

The phone is amazing. I love the texting, the keyboard, apps and the e-mail configuration - a simple mobile phone. It works straight out of the box. The battery last for days on end. The design is amazing and the phone does everything i do and it always works, no problems and doesn't lose signal whatsoever! Love it. I Would reccommend it to anyone who wants a simple mobile phone, not iphone, not android!

If you like BlackBerry , this model is a smart choice. This phone is ranked 6th in wireless.amazon.com, is a very popular BlackBerry model. There is a dedicated sales page to promote TOP 10 mobile phone sold on amazon, maybe you can find the more suitable model for you, the page is [...]

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5 out of 5 people found the following review helpful:

5.0 out of 5 stars Touch + Keyboard = Fast, Versatile Smartphone January 12, 2012

Reviewer:  J. Bakker  (Mt. Pleasant, MI USA) -

For those familiar with the BlackBerry Operating System (OS) for smartphones, I believe you will be very pleased with any of the new OS7 devices. They make doing the tasks you're used to doing on your phone easier and much, much faster. There is no more waiting for messages, menus, and in many cases, apps - to open. You touch it, it opens. This is a fast smartphone.

The browser is quick and loads sites quickly, and half the time they are the full site you'd see on your computer monitor. My only complaint is that the text doesn't re-wrap to fit the screen at each zoom level, but that's really picky.

The battery does very well. With light use I can go a day and a half between charging, and with heavy use it always makes it through an 18 hour (5am-11pm)workday with a bit of charge to spare. The Torch 9800 battery did not last as long.

The screen is gorgeous; pictures, wallpaper, messages, etc. are all crystal clear to the finest details.

The camera's focus is improved over the Torch 9800, and the HD video (720p) recording ability is also much appreciated.

Having 8GB on board memory PLUS the ability to expand with a microSD card is much appreciated. It's more space than I need for my media, but I have lots of room for quick videos of the kittens.

The shape and form is identical to the Torch 9800, just a better screen, double the processor speed, more memory, etc. The same BlackBerry keyboard is there, and that makes typing long messages precisely an easy task. For those who like touch keyboards, the touch keyboard is *much* improved over the 9800. I don't know what happened, but I went from being a very poor touchscreen typist to competing for Mr. Mavis Beacon overnight when I got this phone. I'm not sure what changed, and I don't really enjoy typing on a touchscreen most of the time, but BlackBerry really improved this functionality on this phone (and presumably on the other OS7 devices).

For those unfamiliar with the BlackBerry OS, I like the software that BlackBerry has available for it; I'm not much of a gamer on the phone, and the video, music, and picture software included works great for my needs. The lower number of apps is a non-factor for me. The apps you do find in the App World are generally very useful and productivity driven. App availability won't make someone become a BlackBerry user, but the lack of apps is meaningless when the smartphone already does more than I could ever want it to do, and as fast as I can move my fingers to get it to happen. One month in on this 9810, I remain a very happy BlackBerry user.

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7 out of 9 people found the following review helpful:

3.0 out of 5 stars Another bright idea gone wrong December 11, 2011

Reviewer:  Cardin Ringelberg 

This phone is a nice quality, attractive, many featured, decent upgrade from the Blackberry Curve that I had before this phone. Still someone decided to get fancy with the design and make the phone so you cannot turn off the touch screen. Yes you can lower the sensitivity but that doesnt do much good either. Using a protective case helps because the screen is a few centimeters below the case but I answer the phone and it touches my ear and I end up muting or putting the person who calls on hold. I am constantly closing the menu because it is a touch screen. And since I have to lock it after every use, or I start calling anyone and everyone by crossing the street. I chose this phone over the other phones because it had a keyboard and I wanted direct contact. Now Im searching for a screen protector that will desensitize the touch feature. So its a nice phone but after having this for a few months. I still see this as a problem

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1 out of 1 people found the following review helpful:

5.0 out of 5 stars Great phone! March 30, 2012

Reviewer:  F. Salerno "fsalerno02"  (North NJ) -

Boy have I missed a keyboard. I was a long time Blackberry customer, but was pulled away with the iPhone 3. Upgraded to the iPhone 4 and loved it until it went caput. When I found this for a PENNY on here, I jumped at it. I was going to get the 9900 until I asked around. All I heard was about the bugs with the phone. These comments came from colleagues and our IT person.
So far, this phone is a great iPhone replacement and I'm very happy. What I didn't realize is all the stuff you buy on iTunes syncs up here with no issues. So I keep using iTunes at home, then just sync to my phone. The only things I miss from Apple are the tons of apps (some great and some crappy) from iTunes and the ability to buy a song right iTunes itself. Overall, this is a fun phone. The fact I paid a PENNY and had it to my door in two days was fantastic. Amazon even sent a free car charger. Homerun!

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